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PHS Security Systems

9.99/10

Hartlepool, Durham

Checkatrade member since August 2016
5

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Website

Services

  • Burglar Alarm - Installation
  • CCTV - Installation
  • Security Solutions / Access Control
  • Security Assessment
  • Intruder Alarms
  • Burglar Alarm Servicing
  • Burglar Alarm - Supply & Installation
  • CCTV - Supply & Installation

Customer Reviews

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9.99 /10

Based on 31 reviews over the past 12 months

Quality of work

10

Reliability

9.97

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this trade as professional, punctual, and polite, often highlighting their high standard of work and tidy methods. They are also frequently praised for providing clear and patient explanations of the systems installed.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (224)

  • Anon
    10

    New alarm fitted

    Posted 2 days ago

    Originally came to service alarm due to it going off when the power cut. During service it became apparent that the alarm needed replacing (over 20 years old). There was no hard sell. We were due on holiday within 5 days and had no alarm. He fit the job in on Monday morning before we left. Arrived on time and got straight on with the job. Talked through everything and even looked for ways to reduce the no of sensors we needed. Changed to wireless and all wires removed. No mess left and was good with my child letting them know when he was going to drill.
    Verified reviewer
    Job location: TS7
  • 10

    Excellent professional job

    Posted 05 August

    peter turned up on time and started work immediately. Very polite, hardworking and respected my home. Used floor covering and cleaned up after himself. Very efficient installation and he talked me through every stage of the job. Explained clearly how to operate the system. I highly recommend PHS for all your security needs.
    Verified reviewer
    Job location: TS7
  • 10

    alarm stopped working

    Posted 10 July

    The technician was booked in to give me a quote for a new installation as I had been told mine was too old. However, after describing the issue he quickly solved the problem. there was no hard sale and the work was done very professionally. I will not hesitate to use these guys again. thank you.
    Verified reviewer
    Job location: TS14
  • 10

    Replacing back up battery of house alarm

    Posted 01 July

    Pete arrived on time. He was friendly, but professional and thorough. His honesty has given me the confidence to contact him in the future, should I have any further issues with the alarm. I highly recommend Pete.
    Verified reviewer
    Job location: TS17
  • 10

    alarm installation

    Posted 16 June

    great experience. Explained everything in lots of detail and the installation has been done to a high standard.
    Verified reviewer
    Job location: TS7
  • 10

    Repairs to CCTV system

    Posted 10 June

    PHS Engineer was very thoughtful and informative when visiting our house and went the extra mile to ensure our security needs were fully met. Would have no problem recommending their services.
    Verified reviewer
    Job location: TS10

Photos

4MP ColourVU Cameras
4MP ColourVU Cameras
4MP Colourvu in Black
6MP In Black+120

Company Info

Owner

Mr Peter Hatton

Sole Trader

9 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree Estimates

At PHS, we are committed to delivering a professional, friendly, and reliable service with over 30 years of experience. Specializing in modern, stylish, wire-free, and monitored security systems, we provide top-quality solutions for both homes and businesses—all at affordable prices.


Our alarm systems come with a 1-year service warranty, while our CCTV systems are backed by a 3-year manufacturer warranty, ensuring peace of mind for our clients.

Customer satisfaction is at the heart of everything we do, and we take pride in our honest, approachable, and dedicated attitude.


As certified HIKVISION installers, we offer only the highest quality equipment available on the market.


Contact us today for a FREE consultation and no-obligation quote. We look forward to helping you secure your property!



This trade passed up to 12 Checkatrade vetting checks

Member since 2016

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