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Reviews

  • Jose M
    10

    Amazing response and quality of their work

    Posted 5 days ago

    I hired Pinpoint for a trace and access job due to a water leak problem. The company responded very quickly to the job, they knew exactly what was required, which demonstrates their expertise. The price was also reasonable given the urgency of the job and solved the leak in a matter of minutes. The trace and report access was also extremely useful as the insurance claim was sorted out quickly.
    Verified reviewer
    Job location: CV31

    Response from Pinpoint Trace and Access Limited

    Thank you Jose from all the team at Pinpoint, for your review.

  • 10

    Hihly recommend

    Posted 03 June

    Very pleased with the service, quick, efficient, personable, reliable and good communication and stanard of work. Problem solved in one visit.
    Verified reviewer
    Job location: B18

    Response from Pinpoint Trace and Access Limited

    We really appreciate your time to leave us a review.

  • Liz F
    10

    Very impressed - recommend!

    Posted 03 June

    I’ve been impressed from start to finish with Pinpoint - they have delivered a quick, easily organised service and have fixed our leak. Thank you! From Steve calling me after seeing my job on Checkatrade, to the booking and work being done, everyone had time to explain to us exactly what was going to happen and we felt well informed for each step of the process. Rob in particular was punctual, efficient and fantastic at explaining what was going on during tracing and fixing the leak. He made us feel very calm about the whole thing. He also left the house clean and tidy. Much appreciated.
    Verified reviewer
    Job location: NG5

    Response from Pinpoint Trace and Access Limited

    Thank you so much Liz for your excellent review.

  • 10

    A very competent and trustworthy company

    Posted 20 May

    Cannot praise them too highly. Deborah was like a breath of fresh air following the problems I hade with the mains supplier. The engineer Steve went more than an extra mile in carrying out a difficult repair. I will certainly use them again if necessary.
    Verified reviewer
    Job location: B61

    Response from Pinpoint Trace and Access Limited

    Thank you so so much Robert, Bob, for taking the time to leave us this amazing review. We really do appreciate it.

  • 10

    They get the job done!

    Posted 18 May

    Arrived on time and got straight to work. Anything he moved ( washer and dryer ) he put back Located the problem and repaired it Would use them again
    Verified reviewer
    Job location: DE14

    Response from Pinpoint Trace and Access Limited

    Thank you Linda for your valued review.

  • 10

    New water main

    Posted 15 May

    I contacted Pinpoint Trace and Access through Checkatrade in order to have an old lead water main replaced. The new line was about 25M long. Deborah the general manager was very friendly and arranged for a site visit from George inside a few days. As the cost of the installation was reasonable I gave the go ahead and it was completed in a couple of days by the moling method. George, Andy & Steve did an excellent job in a friendly and professional manner The garden and paving was restored to its original condition. A job well done.
    Verified reviewer
    Job location: S5

    Response from Pinpoint Trace and Access Limited

    We really appreciate you taking the time Terence to leave us a great review. Thank you.