Reviews

  • 3.75

    Joinery work to structure of loft conversion and new bespoke staircase and Fire doors

    Posted 07 September 2021

    Started well we agreed a daily rate until the loft was strip to its shell and inspected by building control. I asked for an invoice and paid it immediately. I then asked for the quotes as agreed. I got a quote for the staircase. Paul then said he could not give me a quote as agreed and wanted to stick to the daily rate. I spent money on materials etc for the next stages. Paul is not willing to continue saying I will not pay him. He claims that I have refused to pay another builder known to him. Person will not provide an invoice until I pay him and he has asked for this in cash.
    Verified reviewer
    Job location: S5
  • 5

    Quotation

    Posted 07 July 2021

    Asked Paul for a quote on some skirting boards architrave and a door fitting came on Saturday four weeks ago told me to give him a few days but still waiting text him and emailed him but still no reply so I don't know what his work is like but no feed back on quote, so looking for a new joiner
    Verified reviewer
    Job location: S66

    Response from PJB Joinery

    Find this very hard to believe, I’ve sent two quotes and had no reply to either . So would like you to go back to this gentleman ask him to check his inbox proof of sent quote can be forwarded ???????

  • 3

    Phone Enquiry

    Posted 05 July 2021

    Tried to contact the trades man about his services, he just hung up the phone and didn't even bothered to return my phone call. Poor customer service...
    Verified reviewer
    Job location: S13
  • 0

    Let down badly by this company

    Posted 10 June 2021

    My mum wanted new kitchen worktops and he said he could do it. Went to Howdens on his advise, chose worktops and let him know which ones. Said he would ring next day with price for job. But he didnt ring. Left him countless messages and tried ringing him. He finally answered phone and said he was at work and would ring when he got home, but he didnt. Tried ringing him again this morning about half a dozen times but no answer. Wont be using check a trade again.
    Verified reviewer
    Job location: S63

    Response from PJB Joinery

    This prospective customer was calling on behalf of her mum that had agreed a different worktop style with me previously. She did not ring me half a dozen times, she ring me twice whilst I was with another customer and was unable to take the call at that time. So messaged me to say she would leave a bad review because I hadn’t called her. I messaged her back to explain that I was extremely busy and with another client at the time of her call, and so apologised for not being able to answer at the time of her call

  • 10

    Bespoke Cupboard

    Posted 27 May 2021

    I'm so impressed with the work completed, better than I had imagined. Friendly guy, clean and quick, very professional, would definitely recommend! Thanks Paul!
    Verified reviewer
    Job location: S6