Plumbaway Ltd
London
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Customer Reviews
Write a review10 /10
Based on 1 review over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (76)
10 Bathroom Fitter
Posted 01 August 2025
Bathroom Renovation
Very happy with the completed work. Would highly recommend.Job location: SE310 Bathroom Fitter
Posted 30 November 2024
New Bathroom
Had a brand new bathroom installed by plumbaway. Great team good people and do exactly what was agreed and discussed. 100% recommend them and would be happy to share my experience with anyone.Job location: SE72.5 Bathroom Fitter
Posted 13 November 2024
Bathroom fitting
Overall experience was stressful dealing with an very unprofessional outfit. Calls regarding issues ignored. Quality of plumbing work appears to have been to a high standard and the plumber was on time, polite and clean throughout. Everything else was awful, the finish is poor standard. Fittings have not be installed level. The mess throughout was appalling, there was zero respect to me or my property. I tried without success to get the company back to remedy the issues, they refuse. Positive ratings are for the plumbing, all else was poor and stressful. Avoid this company.Verified reviewerJob location: SE9Response from Plumbaway Ltd
We strongly disagree with this review and feel it does not reflect the quality or professionalism of the work carried out. This was a full bathroom refurbishment, which included rip-out, re-plastering of surrounding areas, tiling, and fitting—delivered to a high standard from start to finish. Photos of the finished work have been uploaded in a dedicated folder titled “SE91EN,” allowing potential customers to see the results for themselves. The job was completed with care, the property was protected throughout, and the space was thoroughly cleaned on completion. We understand the client sadly experienced a bereavement during the works, and we were mindful and respectful of that difficult situation. However, we believe the low review reflects frustration rather than the reality of the work delivered. As a small business, reviews like this can impact us unfairly, which is why we’ve chosen to respond openly and honestly. We stand by the standard of our work and are proud of the feedback we consistently receive. Direct client references are always available upon request, and our track record speaks for itself.
9.75 Bathroom Fitter
Posted 22 July 2024
New bathroom
The guys at Plumbaway were amazing. They honestly went above and beyond for me and my family. They listened to everything we wanted and done the job in the most cost efficient way as we didn’t intend on doing our whole bathroom. They’re reliable, trustworthy and will deliver good results. Plumbaway is a great family run business, with genuine relatable guys who know exactly what they are doing. I wish them all nothing but success!Verified reviewerJob location: CR010 Bathroom Fitter
Posted 20 March 2024
Bathroom Renovation
We got in touch with Plumbaway for our bathroom renovation, discovering them on Checkatrade and checking out their work on Instagram. The experience we had with them was superb. We are very pleased with the outcome of our project. Cormac and Cian kept excellent communication and provided highly skilled, tidy workmanship throughout. We highly recommend!Verified reviewerJob location: DA1410 Bathroom Fitter
Posted 25 January 2024
Bathroom
Plumbaway installed a new shower room in our flat. From start to finish they were a pleasure to deal with they done an amazing and did exactly as they said. I would highly recommendVerified reviewerJob location: SE18