Reviews

  • 10

    Whole new boiler fitted

    Posted 29 December 2024

    Chris and his team worked very hard a few days before Christmas to make sure I had heating and hot water. They were very respectful to the family at home and very friendly and communicated well. I would highly recommend them and will not go anywhere else myself. Thank you
    Job location: NN11
  • 10

    Replacement Boiler

    Posted 31 October 2024

    The response from Plumbing & Heating SVCs Ltd, after my boiler broke late one evening was second to none. The boiler being 13+ years old, and suffering multiple system failures had to be finally laid to rest but the above company not only replaced my boiler the following day, but did it at a very reasonable price. Chris and his colleague were fantastic! Arriving on time, communicating information, polite and very tidy. The workmanship not only far exceeded the previous installation, but I received my Gas certificate, invoice and registered 10 year guarantee the same night. Terrific job!
    Verified reviewer
    Job location: NN2
  • 10

    Boiler service

    Posted 08 February 2024

    Chris turned up on time, was polite and courteous to the fact that I was working from home. He caused little disruption to me. I have since recommended them to a couple of friends and they have also been pleased.
    Verified reviewer
    Job location: MK12
  • 10

    Boiler repairs

    Posted 10 November 2021

    On Time, top quality workmanship. Polite, professional and simply the best service we have recieved ib a long time. Very highly recommended.
    Verified reviewer
    Job location: NN4
  • 6.5

    Boiler broke down. No heating or hot water

    Posted 03 November 2021

    Seemed professional. Came out next day and diagnosed the problem. Shut down the boiler. I paid the invoice. He was to send a quote through for fixing it asap. Never received the quote or any explanation. British Gas came and fixed it for me.
    Verified reviewer
    Job location: NN3

    Response from Plumbing & Heating Svcs Ltd

    We are so sorry that this was your experience of Eden Heating & Plumbing Services. In this case, we did email over a quote for the work, but as we didn’t hear back assumed that you didn’t wish to proceed. It seems that our email went astray or perhaps into your junk folder - we will look into things on our end. We would advise in situations such as these to drop a quick text to check on the progress as it would stop misunderstandings like this. We’re pleased you managed to resolve the problem though. Apologies again.

  • 10

    Boiler not working

    Posted 01 November 2021

    Chris called as arranged, in fact phoned to see if he could come earlier. Was able to find the problem and fix it, although we were aware the boiler is on its last legs as it is 30+ years old. Very polite and friendly and very reasonably priced. Will use again.
    Verified reviewer
    Job location: NN2