Reviews

  • 10

    The gas leak that wasn't

    Posted 29 December 2021

    They fitted me in over the busy Xmas period when I smelt gas in my house that morning. A problem with a pressure drop was quickly diagnosed but it turned out to be the gas hob which I must have knocked on very slightly, rather than my ancient boiler. They did not make me feel stupid and did not even charge a call-out fee, despite being there about half an hour and me being the 11th customer of the day. I asked about replacing the boiler next year and received some helpful advice. Will definitely be getting them to fit the new one.
    Verified reviewer
    Job location: CT21
  • 10

    Central Heating Fault

    Posted 29 December 2021

    After my heating failed and an emergency plumber was unable to rectify, I contacted Polden Plumbing and spoke to Shaun. He asked detailed questions on what had happened and relevant symptoms. He then came out, checked my system, explained and showed me the ‘whys and wherefores’ of what was wrong and within 30 mins had my heating working again. He also advised me, without any pressure, what further action was needed. I do not usually leave reviews but I would not hesitate to recommend this company as they provided an efficient, courteous and professional service. Thank you.
    Verified reviewer
    Job location: TN28
  • 9.75

    Flushing the central heating system and fitting a new boiler

    Posted 01 December 2021

    Very pleased. They arrived when they said they would and completed the work.
    Verified reviewer
    Job location: CT21
  • 10

    Boiler check and advice

    Posted 29 October 2021

    Phoned and a visit was arranged within half an hour. The boiler leak was isolted and advice given to us as to the best course of action. Extremely helpful and polite would definitely recommend and will be passing the company information to all friends and family.
    Verified reviewer
    Job location: CT19
  • 10

    Fitted 3 Radiators

    Posted 19 September 2021

    Shaun is very professional, polite, reliable. Shaun and his son fitted three large Radiators in a short time. All work was carried out under Covid restrictions, furniture removed and replaced and all areas left tidy and clean. Shaun is very helpful in all areas of his job and is very experienced and knowledgeable. Thank you Shaun, look forward on seeing you on the next job
    Verified reviewer
    Job location: CT19
  • 10

    Replacing and installing boiler for family home

    Posted 10 September 2021

    Polden Plumbing and Heating is a "go to" choice for all your plumbing and heating needs. Our work was completed with the minimum of fuss and the maximum of care and efficiency. Dustsheets used everywhere so that the work could be done cleanly, properly cleared up after the job was done. A keenly priced job done for us. With the added security of HomeSafe Guarantee, Polden Plumbing and Heating really did tick all the boxes for this family!
    Verified reviewer
    Job location: CT19