Reviews

Our boiler packed up and from the moment we called, they came and got us up and running with hot water whilst the new boiler was ordered. We asked if they could take a look at our persistently low water pressure and they went above and beyond fitting new pipework which was so neatly done. Steve, James, Joe were an absolute pleasure to have around. Friendly and incredibly knowledgeable - true professionals in every sense. We trusted them with our property while we were out and they left everything spotless. They turned a stressful situation for us into a positive experience - highly recommend.

We had an oil boiler installed, and the whole process was perfect. Steve was clear and knowledgeable, explaining the options that were easy to understand. On installation day, Steve, James and Joe were punctual, tidy, and respectful of the property. The work took 3 days even though they had additional work to do due to existing faulty pipes, but was still completed on schedule, and everything was tested thoroughly before they left. Since the installation, the boiler has been working perfectly – it’s quieter and efficient. Excellent service. I would definitely recommend Steve and his team.

Due to the heat 🥵 it's been unbearable, Steve and Joe installed a complete air conditioning split system in our house, now we can sleep at night, excellent workmanship, very tide and the company goes above and beyond the price was very competitive aswell Thank you steve

Steve & his team have done two bathrooms for us that were finished to a very high quality. His team worked hard to complete the job within a timely fashion & it was a smooth process from the initial quote to the work being completed. Steve checked in regularly & made sure standards were constantly adhered too & that we were completely satisfied with the work done. I would definitely recommend!

We called Preferred Group for a gas safety check. Steve recently visited our new mobile catering van and went above and beyond to help us out. He not only offered valuable insights into our setup and safety measures but also carried out a few essential tests pro bono! Such a genuine and thoughtful professional — incredibly thorough with the details and specifications of our van. His advice has given us great confidence as we get ready for events! We truly appreciate your time and kindness, Steve. Highly recommended to anyone needing plumbing or heating expertise.

Work completed as quoted to good standard