Premier Appliance Care
Mr Craig Hurford
Skills & expertise
- Appliance Services / Repair
- Appliance Retailer
- Dishwasher Repair
- Electric Oven / Cooker Repair
- Tumble Dryer Repair
- Washing Machine Repair
Company info
Contact details
Reviews Summary
The reviews below represent customers' views and not the views of Checkatrade
Customer Reviews
Replace pump on dishwasher.
Excellent service. Friendly.
Dishwasher Repair
Great service. Craig quickly identified the issue and diagnosed the problem within 5 minutes! IT turns out that there was an isolated wall switch a way away from the dishwasher that had been switched off! Still cheaper than a new dishwasher! Very friendly and professional...highly recommended.
My oven was not turning on and my other oven door wasn't closing properly
Craig came to 'look at' my oven I explained the issue and he pressed a button and said there you go it's working now and asked for £65. He wanted the money and left as quickly as he could. He didn't check to see if the oven was heating up or if there were any other problems. He rushed to go for his card machine before I had time to ask him about the other door not closing properly. He left without even looking at the second problem I had. I feel completely ripped off by him and badly treated.
Score Breakdown
Courtesy
Workmanship
Reply from Premier Appliance Care
Im so sorry you feel this way Erin, you initially what’s app me this message, 'Hi, I have your number from a friend who has recommended you. One of my ovens won't turn on and I was wondering if you could come and have a look at it? Thank Erin. I am in Marple' So I responded with a time & day i could call out & your job was booked in my diary between 9-12 on Thursday which i got to you for 10-30 that morning. I arrived & you showed me the problem of your range cooker, i realised the problem, the clock had froze so i took the clock out of auto & reset it so the main oven worked again. At no point did you mention the other problem other wise i would of gladly looked at it for you. I did show you my call out prices on my website while i was there & i did mention for range cooker call outs i normally charge £75 but in this circumstance i could do it for £65 to call out & fix the issue you called me out for.
Replaced element in oven
Great service, arrived on time and price quoted was accurate.
Very good
Excellent service and prompt reply to our problem
Repair dishwasher
A very pleasant young man turned up within the time promised. After questioning me about the problem he was fairly soon able to establish the fault and rectify it. He charged me a very reasonable fee. The dishwasher is now working properly. I would not hesitate to use him again. John Blakey
Services
- Domestic Work
- Free Estimates
- Cards Accepted
Locations
Works in
', Stockport, Cheshire,
Vetting Status
Fully Vetted Trade
Yes
Yes
Yes
No
Sole Trader
Mr Craig Hurford
Current: Verified 23/03/2023
SIMPLY BUSINESS