See all photos

Prestige Fires & Heating Services

Name: Prestige Fires & Heating Services
Address: Banstead, Surrey
Telephone: 07458 174253
Rating: 10

9.85/10

Banstead, Surrey

Checkatrade member since March 2019
5

Request a quote

Services

Chimney Relining
Emergency Fireplaces / Stove Service
Fireplace Surround
Fireplaces
Gas Fire Installation
Gas Fire Servicing / Repair
Range Cooker Servicing / Repair
Rayburn Servicing / Repair
Stoves / Fireplace Showroom

Customer Reviews

Write a review

9.85 /10

Based on 56 reviews over the past 12 months

Quality of work

9.93

Reliability

9.94

Communication

9.93

What customers are saying

AI-generated from customer reviews over last 24 months

Reviewers consistently describe this trade as professional, knowledgeable, and efficient. Customers often highlight their friendly service, clear communication, and how tidy they leave the workspace.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (318)

0
Didn't read the job requirements.
Posted 05 August
I stated a specific date on the original job for the work to be carried out and it's approximate location. After discussing the specifics of the job back and forth for 5 days I get told they cannot do the date I needed. Completely wasted my time (as well as their own) when I could have spent the time securing someone else who could've done the job.
Verified reviewer
Job location: CR0
10
Competitive quote and excellent service
Posted 23 July
The communication around the quote was fast, detailed and competitive. The team took the time to break the quote down into items and rang me to clarify a query. The installation was booked quickly (3 week turnaround which was explained on booking). The team that fitted were polite, friendly and informative about the installation. I felt very comfortable with them working in the house.
Verified reviewer
Job location: KT3
10
Replacement fireplace surround and hearth
Posted 10 July
⭐️⭐️⭐️⭐️⭐️ Outstanding Service - Highly Recommend! Billy and his team did a fantastic job fitting my new fireplace surround and hearth. From start to finish, the service was professional, friendly, and efficient. Ashley was working alongside him and didn’t stop, even in the heat – both of them really grafted and it shows in the end result. Billy also worked wonders on my existing insert – it looks absolutely brand new now! He gave honest, helpful advice and clearly knows his stuff. Genuinely a decent bloke, and it’s great to support a skilled local firm. I wouldn’t hesitate to recommend.
Verified reviewer
Job location: SL1
10
So glad I hired Prestige
Posted 09 July
We have just purchased a home in Fulham, and our survey included several notes about the fireplace and the chimney cowlings. Billy and Ashley came by and took care of everything -- he cleaned and tested the fireplace, repaired a gas leak and fixed several loose cowlings. Billy spent quite a while helping me set up our Carbon Monoxide detectors and teaching me how to use the fireplace. It was a stellar experience.
Verified reviewer
Job location: SW6
10
Replaced flu outlet at the top of roof
Posted 02 July
These guys were fantastic to work with. They called in advance to let me know that they were running on time, they were courteous with shoes off going through the top floor apartment to access the roof. And they completed the work professionally and efficiently. I highly recommend.
Verified reviewer
Job location: SW5
10
Install fireplace hearthstone
Posted 25 June
We were very impressed with the work.
Verified reviewer
Job location: SM6