Reviews

  • 3.25

    Would not recommend

    Posted 16 November 2024

    Fit laminate flooring in my flat. Complained about every aspect of the job despite me saying we could cancel and I’d get someone else. Cancelled the fitting date twice on the day and was very late nearly every other time bc apparently I live in Narnia (central London). His colleague damaged my skirting board in three places - they did not repair. Laminate was cut all janky but he didn’t care bc “the beading would cover it”. Beading was pinned with no care and the plastic from the underlay is poking through the floor. Floors not finished but I’ve been blocked on WhatsApp
    Job location: SE1

    Response from Prima Floors

    I think this review is a little unfair, I was told there was parking there wasn’t, I had to pay that and congestion, your skirting boards were rotted from water damage, your jobs complete apart from a bar you didnt have and you haven’t contacted me since

  • 10

    LVT & carpet throughout my whole flat

    Posted 22 September 2024

    Billy and his team have been faultless throughout. Couldn’t have asked for more. There was clear communication and constant updates throughout the project. His pricing is super competitive. My flat was always left clean and tidy at the end of each day so I could go about my everyday life. Billy was on hand throughout to offer advice and different options for different spaces and the nicest part was that him and his team were all super friendly, polite and trustworthy people. Would highly recommend to anybody on the search for new flooring without any hesitation! Smashed it!
    Verified reviewer
    Job location: SE8
  • 10

    Lvt fitting in bedrooms

    Posted 17 September 2024

    Fantastic service from Start to finish would definitely recommend very neat and tidy
    Verified reviewer
    Job location: IG7
  • 10

    New laminate flooring throughout the flat.

    Posted 15 September 2024

    Great experience getting new laminate flooring. Good quality job and completed quickly.
    Verified reviewer
    Job location: E3
  • 10

    Kitchen

    Posted 31 August 2024

    Prima fitted Lvt in my kitchen with a herringbone style with a border cleared all rubbish was very neat and tidy would highly recommend
    Job location: E1
  • 10

    Installation of new floor

    Posted 28 August 2024

    Putting the floor in was a job I was putting off for ages. Finally got round to it and Prima did a stunning job, and made light work of it. Skilled craftsmanship means I can finally enjoy my flat properly. Cheers!
    Verified reviewer
    Job location: E1