Reviews

  • Scott C
    9

    Fixed valve on hot water of boiler system

    Posted 13 May

    Very clear with communication and prices even honouring a price agreed despite going over the time. Definitely felt this company is not out to rip you off like many boiler companies. Colin was excellent and even gave advice on follow up maintenance.
    Verified reviewer
    Job location: GU9
  • 10

    Primary plumbing 5* service

    Posted 02 May

    I recently had my boiler serviced by Primary Plumbing and was really impressed with the service. The engineer was efficient and thorough, very friendly, and took the time to clearly explain everything he was doing, which made the whole process easy to understand. On top of that, the price was very reasonable for the quality of work. Overall, a professional and reliable service that I’d happily recommend and will definitely be using again in the future.
    Verified reviewer
    Job location: GU47
  • 10

    Easy Boiler Sevice!

    Posted 02 May

    Kai's a really helpful guy with great knowledge. His boiler service was quick to book, didn't take long and he took the time to clear up after himself as he went. He worked around my schedule and made the job very easy for me. I'll be coming back to Primary Plumbing
    Verified reviewer
    Job location: RG40
  • 10

    Leak and troublesome management company. Kai to the rescue!

    Posted 02 May

    Kai has been super helpful from start to finish. I had a leak that I have been trying to solve for months, battling with my building management to try and solve the issue. Kai helped me through the whole process including offering advice on what to say to the management company, he then helped me fix the leak and finished the work to a very high standard. I couldn’t recommend him enough and will definitely be using his services again.
    Job location: SE10
  • 10

    Helpful and Efficient Work

    Posted 01 May

    I called Kai to help me with a central heating problem and my boiler had stopped. He came quickly and sorted the problem efficiently with no issues or uplift in cost. He even saved me money by using some materials he already had. It’s nice to have someone saving you money rather than trying to squeeze every penny they can out of you. Would highly recommend booking in with Primary Plumbing and will be telling my friends and family to use them as well.
    Job location: RG40
  • 9

    Helpful workman with a Can Do attitude

    Posted 28 January

    Kai was fantastic. Arrived on time, diagnosed the problem and was able to fix it immediately. Thoroughly recommend.
    Verified reviewer
    Job location: RG45