Reviews

good job. on time.

Fantastic communication. Job well done

Prime Security Installations installed and configured my alarm system. It didn't quite go according to plan but they stuck with it and worked with me to get to a solution. I really appreciated this. It's when there are challenges that a trustworthy, professional company steps up to meet them. Prime Security Installations did just that.

Was informed that engineer would arrive between 9:00 and 11:00am but after no contact at 1pm had to call them Was told he would be there at 3pm, which he was. Quoted £149 for repair / replacement of battery despite my sending photos of the panel showing battery needed Engineer was incorrectly informed about job and it was only a battery needed - cost approx £10 He tried to contact his boss to see if fee could be lowered to £90 but on overhearing the conversation the boss refused It was unfair but as I agreed to the fee I paid it I would NOT recommend their services although engineer good

I supplied my own equipment and K fitted for me. Lots of great advice on the placement of cameras etc. a great reliable lad and company

The engineer was knowledgable, the company having installed Dahua as well as Hik so the fix was done within an hour.