Priory Builders (Eastbourne) Ltd

Reviews (142)

• 9.25

  Complete renovation of my property

  Posted 25 April 2021

  Priory Builders have been excellent. The quality of workmanship was of the highest quality. The staff were friendly, the property left clean every day and I would strongly recommend Priory for every aspect of your building requirements
  Verified reviewer
  Job location: BN22
• 9.5

  Remove non load bearing dividing wall and opening fireplace, plastering and laying hearth

  Posted 18 February 2021

  Very professional service - really nice people, well organised and efficient. The team were courteous and did a fantastic job and we wouldn’t hesitate to contact them with more building work in the future.
  Verified reviewer
  Job location: BN24
• 10

  Stripped out old rusty balconies and Geogian glass, fitted new steel balconies and laminated glass to 20 flats including organising sub contractors

  Posted 20 December 2020

  As a Freehold Company of 24 flats, ground floor to fifth floor we have used Priory Builders for virtually all our maintenance work for about fifteen years and they always come up trumps. Elements of their work have included electrical, plumbing, painting inside and out, fitting new double glazing and managing the larger contracts and site management. Their communication is excellent which means there are rarely any problems and if there are glitches they are sorted out without a quible. Large or small jobs nothing is too much trouble.
  Verified reviewer
  Job location: BN21
• 8.75

  Cavity tray checks and clearance, new weepholes, repointing and waterproofing of problem wall.

  Posted 19 December 2020

  Efficiently and professionally carried out with consideration for the restrictions applying because of the pandemic. We received exactly what we were expecting. Very satisfied with the outcome of the job.
  Verified reviewer
  Job location: BN20
• 10

  Wheelchair ramp installed to provide access to garden

  Posted 18 December 2020

  All work done exactly as arranged and to a very good standard. Workmen vey tidy and considerate.
  Verified reviewer
  Job location: BN21
• 4

  Replace old hot water tank

  Posted 08 December 2020

  Awful experience, would not advise anyone to use this company. Have had at least 3 plumbers out since to try and fix the issues caused by the plumber installing the wrong tank (size and no Surrey flange) incorrectly (pipework incorrect). Refused to accept the mistakes, blaming it on other contractors (but clearly we wouldn't have needed other contractors if the job had been done properly in the first place). Very hard to communicate with. I suspect half the issue is that Glenn farms out the plumbing work so had no idea what actually happened.
  Verified reviewer
  Job location: RH7

  Response from Priory Builders (Eastbourne) Ltd

  As you can clearly see, we do not receive negative feedback as a rule. This customer asked us to fit a new EPC immersion tank, which we did. She has other issues with her plumbing and electrics throughout the property. We were never informed there was any problem with the works carried out. The first we knew about it was her refusal to pay the invoice 2 and half months later. She refused to answer the phone despite several attempts to contact her. We were never given the opportunity to deal with any issues, having offered many times to attend since knowing about them. She has had other so called plumbers attend who have informed her that no Surrey flange was fitted. That is because and any qualified plumber would know that the new stainless steel immersion tanks do not require it as they have a secondary connection designed specifically for the same use. We continue to try to resolve this unfounded and unfair review.