PRO HEAT GROUP LTD
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Public liability insurance is unverified
Services
Customer Reviews
Write a review9.87 /10
Based on 70 reviews over the past 12 months
Quality of work
9.93
Reliability
9.86
Communication
9.83
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this tradesperson as professional, polite, and efficient, often praising the high quality of their work. Reviewers frequently mention their excellent communication, punctuality, and tidy workmanship, with many stating they would highly recommend the service.
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Reviews (70)
10 Emergency Plumber Service
Posted 5 days ago
filling up the water pressure in the boiler as had no hot water
was friendly, polite and was very helpful in showing us were to valves are on the boiler incase if we ever need to fill up the water in the boiler system and his rate of charging were very decent tooJob location: ME16RSarah W9.67 Gas Central Heating Servicing / Repair
Posted 6 days ago
Combi boiler pressure gauge/full service.Tap replaced
I am very pleased with the quality of the work carried out. The boiler repair and tap replacement were completed to a good standard and the finished result is excellent. Charlie kept in touch regarding tap delay and completed the work professionally. Would highly recommended and would use again.Verified reviewerJob location: CO3RSusan P10 Gas Safety Checks - CP12
Posted 6 days ago
Boiler service and gas safety check
Charlie was a prompt communicator and competitively priced for his services. He was polite and efficient in his work and I wouldn’t hesitate to recommend him to others.Verified reviewerJob location: CO10RGreg W6.33 Gas Cooker Installation
Posted 14 June
Disconnect old cooker and connect new one
The work completed was fantastic. However they did not show up on the day agreed and when I rang them they told me there had been an issue with their booking system, they did turn up first thing the following day though. As part of the price I was suppose to receive a gas safe certificate for the work, which I didn’t, I then message afterwards to enquire about this and my message was not replied to.Verified reviewerJob location: ME1RReece P10 Emergency Central Heating Repair
Posted 12 June
No hot water
After having our hot water "fixed" a few weeks ago we found issues with no hot water and no idea why. Chris was polite, listened and managed to fit me in when I communicated that it was urgent. He fixed the issue in a few minutes, which was created by the previous work. A Fanta chap and we will be using him going forwardVerified reviewerJob location: ME12RKayleigh K10 General Plumbing
Posted 11 June
Isolation valve replacemet
Very fast response came out quickly, would definitely recommendJob location: ME16REmily B
Photos
Company Info
Owner
Mr Charles Arrowsmith
Sole Trader
Member since 2026
VAT Registered
No
Pro Heat Group
At Pro Heat Group, we provide reliable, high-quality plumbing and heating services across Essex, Kent and London.
With a strong focus on workmanship, safety, and customer satisfaction, we specialise in delivering efficient and long-lasting solutions for both domestic and light commercial properties.
Our services include:
- Boiler installations
- Servicing and repairs,
- All central heating systems,
- General plumbing, and emergency call-outs.
Whether it’s upgrading your heating system, fixing a fault, or carrying out routine maintenance, we approach every job with professionalism and attention to detail.
As Gas Safe registered engineers, all work is completed to the highest industry standards, ensuring your system is safe, efficient, and fully compliant.
We use trusted products and modern techniques to deliver reliable performance and peace of mind for our customers.
At Pro Heat Group, we pride ourselves on being punctual, tidy, and transparent, offering honest advice and competitive pricing with no hidden costs.
From initial enquiry to completion, our goal is to provide a smooth, hassle-free service you can depend on.
Pro Heat Group Your local heating experts. Trusted Service.
Get in touch for a free quote today.
