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Reviews

  • 10

    Professional and efficient.

    Posted 2 days ago

    I received a very professional service. Colette took all the necessary details, then arranged a survey date through the estate agent dealing with our house purchase. The surveyor, Neil Harold, compiled a thorough written report, which was sent out to me in a timely manner by Colette. All my emails and questions were dealt with and replied to quickly and I would highly recommend Prokil.
    Verified reviewer
    Job location: BR8

    Response from PRO SOUTH EAST LTD

    Dear Guy, thank you for your positive and generous feedback. We are delighted to hear you have been pleased with our services during the process of your property purchase. It has been a pleasure to work with you and would like to wish you all the best with your new property. Thank you for choosing Prokil's services. Kindest regards Colette

  • 10

    Damp issue

    Posted 22 April

    Neil and Collette have been a great help and support regarding the damp issue in my property and have been extremely promt in communication and carrying out inspection works and outlining a plan to rectify the issues found . Great team and I highly recomended them.
    Job location: TN40
  • 10

    Fantastic company!

    Posted 08 April

    I can’t recommend Neil and Collette at Prokil Damp Specialists highly enough! From the first visit, they were professional, knowledgeable, and genuinely cared about resolving the issue properly. They took the time to explain everything clearly, answered all my questions, and made what could have been a stressful situation feel completely manageable. The work was carried out to a very high standard, on time, and with great attention to detail. They were also incredibly tidy and respectful of the property throughout the process. It’s rare to find such a reliable and trustworthy team these days
    Verified reviewer
    Job location: TN2

    Response from PRO SOUTH EAST LTD

    Thank you Joe for your feedback which has been greatly received with much thanks. We are pleased that from the initial contact, to the survey and throughout you have found us to be professional, knowledgeable, with a great standard of work produced. So pleased this took away any stress. It was been an absolute pleasure to work with you and likewise we found you very respectful. Thanks so much for your business and choosing Prokil.

  • Amber D
    9.33

    Damp survey

    Posted 25 March

    The surveyor arrived promptly, was very thorough. Gave very good advice on the day followed by a detailed report a little over a week later explaining my options. Would recommend.
    Verified reviewer
    Job location: ME15

    Response from PRO SOUTH EAST LTD

    Hi Amber, thank you for your positive feedback and that you found our surveyor to be very thorough offering good advice with a detailed report. We greatly appreciate your feedback and recommendations. All the best Colette

  • 10

    Great Work

    Posted 24 March

    Whilst selling our property the review identified certain issues with damp Prokil were contracted and they : Carried out remedial works in preparation Resolved the situation Made good the remedial works They delivered on time and provided a 10/10 service
    Job location: TN1

    Response from PRO SOUTH EAST LTD

    Morning Stephen Thank you for your positive feedback following the survey and subsequent work we carried out at your property which you are selling. It has been a pleasure to work with you and we are delighted to hear our service has been a 10/10. All the best Colette

  • Mark B
    10

    Replacement of damp course membrane and repointing

    Posted 16 March

    Speedy response and survey completed. Started on time, tidy working and kept up to date on progress. All completed and cleared, leaving a smart finish.
    Job location: TN22

    Response from PRO SOUTH EAST LTD

    Dear Mark, thank you very much for your positive review. We are very pleased to hear you are pleased with the service received from Prokil Tunbridge Wells. It has been a pleasure working with you and we are pleased we fulfilled our requirements as expected.