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Pro Plumbs

6.5/10

Southampton, Hampshire

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Customer Reviews

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6.5 /10

Based on 8 reviews over the past 12 months

Quality of work

6.5

Reliability

6.88

Communication

6.13

Reviews (33)

4.67
Bathroom Fitter
Posted 13 February
Not reliable
New clock room fitted with electric point which blow electrics contacted him he came out said what issue was and would be back didn’t return no reply’s to phone or messages left now have to get another person out to sort issues
Verified reviewer
Job location: SO16
0.33
Water Leak Detection
Posted 16 January
DO NOT TRUST!
STAY AWAY!! We had a leak coming out between our bathroom tiles, was quoted £450 to remove the tiles, fix the leak, and retile. Joshua came and fixed the leak by replacing a part in the shower mixer without removing the tiles. He refused to revise the bill initially although tiling work wasn’t done and after some negotiation he reduced to £350 which is still a ripped off for a half hour job. Immediately after he left, the shower head started dripping non stop, texted him and he said he “did not touch the shower head”, and then he never responded to any more messages and phone calls. AVOID
Verified reviewer
Job location: PO1
R
J Y
3
Shower Installation
Posted 05 November 2025
new bath and shower fitted
I had a new bath and shower fitted by this company. They came out and very quickly had the work done. once they had left i noticed that the work done was of extremely poor standard and the new shower worked for 30 seconds then broke. The hot tap now has terrible pressure. There is a hole behind the shower where you can see the electrics. I tried to contact to get all the problems repaired but they would not respond to any of my messages and cut all contact. I would not recommend this company to anyone. Terrible tradsmanship
Verified reviewer
Job location: SO30
R
JM
4
Bathroom Supply & Fit
Posted 08 October 2025
Bathroom Refit
We had our bathroom refitted, the work was done very quickly. At first the bathroom seemed good, but after only a week and a half we have started finding issues. We have for the last week attempted to get these issues resolved, but the person we have been in contact with (Joshua) has now completely stopped any sort of communication, even though the messages are being viewed. We are not happy with the service and the lack of reasonable care and skill that has occurred on this refit.
Verified reviewer
Job location: SO19
R
NH
10
Bathroom & Kitchen Plumbing
Posted 28 July 2025
New Radiator fitting
I had two of my new radiators installed and fitted — very professional and efficient service. They arrived on time, did a clean and tidy job, and explained everything clearly. Really pleased with the result and would highly recommend them.
Verified reviewer
Job location: SO15
10
Bathroom Fitter
Posted 28 July 2025
Bathroom renovation
Very professional and reliable workers came and done my bathroom exactly how I wanted it made me a very happy customer! Worked very hard to get the job done.
Job location: SO16