Protec Plumbing Ltd
Services
Customer Reviews
Write a review9.55 /10
Based on 22 reviews over the past 12 months
Quality of work
9.5
Reliability
9.59
Communication
9.55
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this trade as professional, knowledgeable, and efficient, often praising their prompt response and ability to quickly diagnose and fix issues. The service is also frequently highlighted as being friendly, reliable, and reasonably priced.
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Reviews (86)
0.67 Gas Boiler Servicing / Repair
Posted 24 April
Would not recommend a liar
So disappointed with Luke , he had worked for us for a few years , fitted showers in a house , told us this was all finished and working , one shower did not work he told us it was knackered and need replacing when investigated it was obvious it didn’t work he hadn’t connected the pipe to the header tank , he lied and told me there was water !! Totally impossible!! Don’t finish a job properly, had tenants complain not wanting him back in their houses , leave shower waste just sticking out of wall from upstairs shower , I have pictures and videos showing all this , would never recommend a liarVerified reviewerJob location: IP2310 Air Source Heat Pump Servicing / Repair - ASHP
Posted 11 March
Professional, Efficient and Knowledgeable
Luke was professional, knowledgeable, courteous and efficient. He carried out the service well, and discussed a few issues with the ASHP installation. Will definitely book him again.Verified reviewerJob location: IP30RStefan H10 Oil Boiler Installation
Posted 16 February
Boiler installation
The boiler installation was completed on time,most efficiently and courteously .Excellent service by Luke.Verified reviewerJob location: IP30RHilary V10 Gas Central Heating Servicing / Repair
Posted 29 January
New pump for central heating system
The lads went above and beyond to get the pump fitted and ensure the system was working, as well as advising me on any issues should they arise and how everything works. Highly recommended.Verified reviewerJob location: IP310 Gas Boiler Servicing / Repair
Posted 18 January
Boiler fix - heating and hot water not working. Several problems.
Superb, came round quickly. Clear about cost, problem solved and came back next day to finish work. Great comms and nice people. Tough to find good trades - excellent!Verified reviewerJob location: IP30RScott W10 Air Source Heat Pump Servicing / Repair - ASHP
Posted 16 January
Honest tradesman
Luke was great from the first meeting when I asked him to service my boiler as just moved into a new house didn't want to use until I had it serviced just as well the pump had seized never sucked air through his teeth saying this is going to cost gave me choices what I could do it was a old boiler not efficient Even made some enquires with some of his customers that use gas bottles which I would have to use being out in the sticks also about regs went out of his way to help and get the right info so gave him the job was not disappointed at all done a great job thanks would recommend him 👍Verified reviewerJob location: IP12
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Company Info
Owner
Mr Luke Bartley
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: 430918111
PROTEC Plumbing & Heating have a wealth of experience working on projects of all different shapes and sizes.
Experience of over 12 years
From fitting new boiler to installing a new energy-efficient central heating system; our engineers are equipped with the skill and knowledge needed to provide high-quality solutions.
Estimates and quotes offered for free
We are based in Suffolk and are conveniently located to serve the surrounding areas of Ipswich, Stowmarket, Bury St Edmunds and Hadleigh
Guarantees offered
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since September 2023
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Qualifications and accreditations
County court judgement
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