Reviews

  • 0

    Poor Service

    Posted 29 April 2023

    Been with this company for in excess of 20 years (undergoing several name changes) The engineers are great – only reason why I stuck with them for so long. The office, however, is a different story - despite paying for 2 x services a year – they rarely contact the customer – leaving it to the customer to contact them. I have recently cancelled my contract (I think) as have had no written confirmation from them and despite making several phone calls no one returns my messages. I now notice they have taken a direct debit after my contract end date – refund requested from bank
    Verified reviewer
    Job location: LS27
  • 6.75

    Reconnecting an existing alarm system that was in place when we purchased our home.

    Posted 26 April 2021

    Really not impressed with these guys and very much wish we'd gone with someone else. They can't seem to answer the phone or return messages promptly and there's virtually no automated account handling at all. It's like doing business with a company in the 1980s.
    Verified reviewer
    Job location: SO51
  • 3.5

    Alarm installed

    Posted 22 November 2020

    Work was ok but not the best I’ve experienced
    Verified reviewer
    Job location: BB9
  • 9

    House alarm installation and maintenance

    Posted 29 April 2019

    Prompt at dealing with issues. Always give a courtesy call half an hour before arrival to check you are ready.
    Verified reviewer
    Job location: Not Available
  • 10

    6-monthly CCTV system check-over.

    Posted 29 April 2019

    A reliable and timely service!
    Verified reviewer
    Job location: Not Available
  • 10

    Serviced an alarm

    Posted 08 April 2019

    They were very polite and had good time keeping
    Verified reviewer
    Job location: Not Available