Reviews

Jack installed our domestic AC unit and provided an excellent service from start to finish. He was professional, highly knowledgeable, patient, and respectful throughout the job. His expertise and attention to detail gave us complete confidence that the work was in safe hands. I would highly recommend Jack to anyone looking for a skilled and courteous tradesman.

We recently had an additional air conditioning unit installed at home. Jack W was polite, respectful and a very tidy, efficient engineer. The job was completed immaculately and with no fuss at all. All communication with Protocool has also been timely and friendly so, at this point, they have been faultless.

I recently used Protocool for a Daikin heat pump installation in my loft conversion Expert Height Management: Jack W and Adam B safely decommissioned an old unit at a challenging 9-metre height, completely erasing my initial safety worries. Flawless Ceiling Hatch: My anxiety about adding an access hatch was put to rest; it blends seamlessly into the ceiling and looks genuinely attractive. Perfect Loft Climate: The new Daikin system delivers consistent heating and vital cooling for the loft conversion.

ProtoCool installed multiple air conditioning units for us. From initial contact through to installation, the whole process was extremely easy and straightforward. Zak provided quotes for several different options, which really helped us choose the solution that best suited our needs. The installation was completed within the timescales we required, and Jack W and Adam B were very friendly, professional, and did a great job. Everything was installed neatly, and they took our preferences into account whenever decisions were needed. We wouldn’t hesitate to recommend them.

From initial contact through to completion of the job Protocool were flawless. Easy to liase with, helpful in guiding us to the best option for our property and generally a pleasure to deal with. The end product has left us feeling extremely happy with the entire experience. Working in a trade, I know how important presentation and professionalism can be when working in people's homes. The way in which both Jack W. and Adam B. carried out the work and conducted themselves really deserves special mention. Top job by a top company.

We have had 4 Daikin heat pump / air conditioners installed in our home. From start to finish Protocool were easy and professional to deal with. Gary, the engineer visited us to discuss our needs and consider what would work best for us to provide a quote. A few weeks later, the full installation took just 3 days. Jack W and Adam B did the installation work and they were some of the tidiest and most polite and considerate tradesman you could hope for. They left no mess and the installations were clean, not needing any cosmetic restoration around them.