Reviews

Very positive experience dealing with Protocool. Zak was patient during the sales process and never pushy. The quote was detailed and covered the options we were interested in. Jack W and Adam B worked outstandingly during the install, during a heat wave. They were professional, neat and tidy and basically didn’t stop. I would recommend these guys.

Protocool was recommended by a neighbour and we chose them to install air conditioning for our house. Zak and Gary were both super helpful and knowledgeable about the systems and the fitters Jack and Adam were very tidy, friendly and made the sure the install was done neatly and setup the app and ran through controls at the end.

We were recommended to Protocool for a three-room system installation and couldn't be happier with the service. From the start, the process was seamless. Zak in the office provided a prompt estimate and was incredibly efficient, handling our follow-up emails quickly as we finalized the details of our requirements. The installation was carried out by Jack W. and Adam B., who arrived exactly on schedule. They were professional, polite, and exceptionally tidy workers throughout the job. We are very pleased with the high standard of their craftsmanship and would highly recommend both engineers

Excellent service from Protocool, fitted a system downstairs a couple of years ago so decided to have similar set up upstairs. Professional advice given with polite staff on the phone and engineers fitting system very polite and talked you through final set up of system on the app.

Jack w was Punctual ,very polite , got on with the job to a high standard of finish , then took time to guide through the installation and use of the app , explained servicing requirements and guarantee , first class job

5* service - Jack W was brilliant he came in and was very polite and professional.