Putney Plumbers were on Worcester Bosch’s list so they called me back almost instantly. Lots of good reviews here but they failed to keep the appointment to give me an estimate for a new boiler. Their loss, not mine. Or perhaps they’re too busy. New boiler installed by another contractor. I dread dealing with tradesmen as I suspect many do. Not sure how reliable the reviews on Checkatrade are, particularly in view of my experience with this lot.
Response from Putney Plumbers Ltd
Our estimates are free of charge. Sometimes our engineers do get caught up on a job and we do have to reschedule appointments. On this occasion the engineer was caught on a gas leak and they are legally not allowed to leave the property until the gas leak has been resolved.
We contacted the client as soon as we found out and explained the situation. We offered the next available appointment, which was for 8am the next morning.
We do not like having to reschedule clients, and we do try to avoid this where possible, however sometimes the situation is beyond our control.
And this was a free of charge estimate.