Reviews

  • 10

    New boiler fitted

    Posted 08 October 2024

    From start to finish, this company was excellent. Liam came to assess the job, and explained in language I could understand, which boiler was suitable for me. Fran did the job. He covered my carpets, he was very tidy and cleaned up after finishing the job. Both of them were polite and friendly, as was Gill in the office. I am 74 years old, and often wary when i need work doing, but I would definitely recommend this company to anyone. Thank you.
    Verified reviewer
    Job location: WN7
  • 10

    Awkward boiler fitting

    Posted 16 September 2024

    Our boiler is located in a tricky location in the stairwell. After being knocked back by iHeat who were dishonest about their reasons for not wanting to take it on and then another gas engineer let me down at the last minute, Rapid Response came to the rescue. Well priced, courteous and thorough. They checked the boiler location wouldn't invalidate warranty. As well as registered the warranty. They made every step of the process a breeze. Well worth the money.
    Verified reviewer
    Job location: PR3
  • 9.25

    Full central heating system

    Posted 15 September 2024

    I've just had a full central heating system installed by Ben and his colleagues. Job was completed in a day to a good standard. I just left them to it! Trustworthy guys so nothing broken or stolen ( you shouldn't leave workmen in house usually) Ben is a really chilled out guy and his dad is the same! Decent people, hard to come by to ve honest. I've had alot cowboys from Blackpool unfortunately so I've been burnt in the past. A few trust issues with tradesmen. I would recommend these guys. Ps the price was very reasonable too so you can be assured not to get ripped off...wit woo!!
    Verified reviewer
    Job location: PR4
  • 10

    Efficiency , responsible and reasonable

    Posted 01 September 2024

    It’s really efficient response , fast quote, all arrangements and communication is good , job done within a week
    Verified reviewer
    Job location: WA9
  • 9.5

    Fitted a new boiler for my elderly father

    Posted 28 June 2024

    Really happy with the job, great price & helpful team from installation manager keeping me informed before & after. The installation engineers were great too.
    Verified reviewer
    Job location: L25
  • 10

    Toilet leak

    Posted 28 June 2024

    Once again the team at Rapid Response have proven to be extremely responsive, reliable and courteous. My mom had an issue with a leaking toilet, they came the very next morning, investigated and set her mind at rest. I can totally recommend them, just brilliant. 10 stars!
    Verified reviewer
    Job location: PR2