Reviews

  • 0

    Very rude staff awful customer service

    Posted 5 days ago

    Incredibly rude, awful customer service can’t believe the way there team speak to you, les in the office was laughing down the phone to me at my complaint they did a terrible job or my drains and couldn’t of spoken to me any ruder horrible company
    Verified reviewer
    Job location: BN2
  • 0

    Lost thousands using this company

    Posted 5 days ago

    Had this company out for some major drainage installation, very cowboy firm from the beginning, paid them thousands of pounds, non of the drainage works and they are refusing to come fix the problem. Would advise anybody against using this firm unless you want to throw your money away.
    Job location: BN1
  • 0

    Terrible service very rude staff

    Posted 6 days ago

    Terrible service very rude staff to deal with was very pushy and forceful wouldn't recommend them at all. Didn't do a very good job of clearing my drains either when asked to come back out was told I would have to pay again.
    Verified reviewer
    Job location: BN43
  • 0

    Wish I never called this company

    Posted 11 June

    Had this lot out for small gutter clearance and quoted me £200 turned up and the price quickly jumped up to nearly £1000 absolute day light robbery wish I never called them. Try a different firm and get a quote agreed before they turn up and you have no choice.
    Verified reviewer
    Job location: BN1

    Response from RAW Services (Sussex) Ltd

    Hi Jason, This is the same review you left on our Google profile. The review appears to be inaccurate, as RAW Services does not carry out gutter clearance works and our drain unblocking service has a fixed price of £95. We have been unable to locate any record of work undertaken for you, so we believe this review has either been left on the wrong company or is not genuine.

  • 0

    Awful for drainage clearance

    Posted 10 June

    Had this company out to clear some drainage, first of all they took 5 hours to get to me when they said they would be 1-2 hours. Absolute joke and then it went in to there emergency call out time as it was later in the evening and tried to charge me double what they originally quoted cos they was late. Josh the manager was so rude awful customer service and the man who came out wasn’t any help either all in all terrible company all round.
    Verified reviewer
    Job location: BN3
  • 0

    Awful job kept my money and wouldn’t come back and finish the job

    Posted 09 June

    Charged me and didn’t even clear my drains, won’t return my calls and now because they’ve been paid won’t come back out and fix it. Terrible work and trrrible customer service
    Verified reviewer
    Job location: BN42