RCB Plumbing Ltd
Accepts Checkatrade Pay
Skills
- Air Conditioning Installation
- Air Conditioning Servicing
- Gas Boiler Servicing / Repair
- Air Source Heat Pump Servicing / Repair - ASHP
- Smart Thermostats
- Gas Safety Checks - CP12
- Gas Central Heating Servicing / Repair
Customer Reviews
Write a review9.84 /10
Based on 71 reviews over the past 12 months
Quality of work
9.82
Reliability
9.85
Communication
9.86
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professional, efficient, and reliable service. Reviewers frequently highlight the team's excellent communication, high-quality workmanship, and tidiness.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (505)
10 Gas Boiler Servicing / Repair
Posted 06 June
Highly recommended
Excellent professional service at a reasonable cost. Communication was very good and work carried out to high standards. Highly recommend and would be happy to use again.Verified reviewerJob location: SM1RFay C10 Gas Boiler Servicing / Repair
Posted 01 June
Would recommend
Quick to resolve, professional and good communication. Would use again.Verified reviewerJob location: CR4Response from RCB Plumbing Ltd
Hi Stephen, Thank you for taking the time to leave us a review. We're really pleased to hear you found our service professional, responsive and easy to deal with. We know how important good communication and a quick resolution are when something isn't working as it should, so it's great to know this was reflected in your experience. Thank you for choosing RCB Plumbing Ltd, and we look forward to helping you again in the future should you need any plumbing, heating or hot water services. Kind regards,
9.33 General Plumbing
Posted 25 May
Efficient and neat
We got our hot water cylinder replaced by RCB plumbing. The installation was quick and efficient. Noticed a little problem afterwards but it's resolved after communicating. Communication is easy too - very responsive in general.Verified reviewerJob location: KT6RSusan CResponse from RCB Plumbing Ltd
Hi Susan, Thank you for taking the time to leave us a review. We're pleased to hear you were happy with the hot water cylinder installation and found the process quick and efficient. While we're sorry there was a small issue afterwards, we're glad we were able to resolve it promptly and keep you updated throughout. Good communication is something we work hard on, so it's great to hear that this stood out during your experience with us. Thank you again for choosing RCB Plumbing Ltd
10 Gas Safety Checks - CP12
Posted 11 May
Recommended plumbing firm - good experience with them
I always choose RCB Plumbing for any plumbing or central heating work. Professional, reliable and reasonably priced. They've done a variety of jobs over several years, including boiler servicing and gas safety checks/certification. Highly recommended.Verified reviewerJob location: SM6Response from RCB Plumbing Ltd
Thank you for the continued support, Suzanne. It really means a lot to have customers coming back to us over the years for their plumbing and central heating work. We always aim to provide a reliable, professional service with clear communication and fair pricing, so we’re pleased to hear that’s been your experience with us. Thank you again for recommending RCB Plumbing Ltd — we really appreciate it.
10 Air Source Heat Pump Servicing / Repair - ASHP
Posted 11 May
Boiler service and gas certificate
Ricky did meet my needs as a landlord who doesn’t live locally. He informed a few minutes before going to the property so I could inform tenants. He sent me the gas certificate and invoice via email as I requested. No complaints from tenantsVerified reviewerJob location: CR0Response from RCB Plumbing Ltd
Thank you for taking the time to leave us a review, Maria. We’re really pleased we could help and make the process straightforward for you, especially with you not being local to the property. Good communication and keeping landlords updated is something we always try to prioritise. Glad everything went smoothly for both yourself and the tenants, and thank you again for choosing RCB Plumbing Ltd.
10 Gas Boiler Servicing / Repair
Posted 06 May
Boiler service
Work was carried out promptly and efficiently and the guys were very polite and cleared upi can definitely highly recommend and will be using them again. Great to work with a local independent companyJob location: KT19Response from RCB Plumbing Ltd
Thank you Paul, really appreciate the feedback. Glad you were happy with the service — we always aim to carry out our boiler servicing work efficiently while keeping everything clean, tidy, and hassle-free for our customers. It’s great to hear you value working with a local independent company, that’s exactly what we pride ourselves on. If you need any further help with boiler servicing, repairs, or heating work in KT19 and surrounding areas, we’d be more than happy to help. Thanks again, and we look forward to working with you again. — Ricky, RCB Plumbing Ltd
Photos
Company Info
Owner
Mr Ricky Ball
Ltd Company
15 years on Checkatrade
VAT Registered
Yes: GB360353617
RCB Plumbing Ltd – Heating & Cooling Specialists
Based at our office in Sutton, RCB Plumbing Ltd provides professional boiler, heating and air conditioning services throughout Sutton, Carshalton, Cheam, Epsom, Banstead, Surrey and the surrounding areas of South London.
With hundreds of verified 10/10 Checkatrade reviews, we're trusted by homeowners, landlords and local businesses for reliable, high-quality workmanship and outstanding customer service.
Our specialist services include boiler servicing, boiler repairs, boiler installations, air conditioning servicing, air conditioning repairs, air conditioning installations, heat pump servicing and maintenance, together with Landlord Gas Safety Certificates (CP12s), smart thermostat installations and heating system upgrades.
Whether your boiler has broken down, your air conditioning isn't cooling, you're looking to install a new high-efficiency heating or cooling system, or you simply require an annual service, our experienced engineers provide honest advice, expert workmanship and clear communication from start to finish.
As Vaillant and Worcester Bosch Accredited Installers, we carry out manufacturer-approved boiler installations and servicing.
We also install, service and repair high-quality domestic and commercial air conditioning systems, helping our customers stay comfortable all year round with efficient cooling in the summer and economical heating during the winter.
Our Services
• Boiler servicing, repairs & fault diagnosis
• Boiler installations & replacements
• Air conditioning installations
• Air conditioning servicing & maintenance
• Air conditioning repairs & fault finding
• Heat pump servicing & maintenance
• Landlord Gas Safety Certificates (CP12)
• Smart thermostat installation (Hive, Nest & Tado)
• Power flushing & heating system optimisation
• Radiator replacements & heating upgrades
• General plumbing repairs & maintenance
RCB Heat Club & Cooling Club
To help customers protect their heating and cooling systems all year round, we offer our RCB Heat Club and RCB Cooling Club membership plans.
Our care plans include annual servicing, priority booking, discounted call-out rates, exclusive savings on future repairs and installations, digital service records, automatic service reminders and ongoing support from our experienced engineers.
Regular maintenance helps improve efficiency, extend the lifespan of your system and reduce the likelihood of unexpected breakdowns.
Whether you have a boiler, air conditioning system or both, our care plans are designed to provide complete peace of mind.
Why Choose RCB Plumbing Ltd?
• Office based in Sutton with local engineers covering Surrey & South London
• Family-run Heating & Cooling Specialists
• Gas Safe Registered engineers
• Vaillant & Worcester Bosch Accredited Installers
• Qualified air conditioning specialists
• Same-day appointments available where possible
• Clear, upfront pricing with no hidden costs
• Live engineer tracking and appointment updates
• Digital certificates and paperwork emailed directly to you
• Fully insured with guaranteed workmanship
• Free, no-obligation quotations
• Over 500 verified online customer reviews
At RCB Plumbing Ltd, we believe great service starts with clear communication, punctuality and doing the job properly the first time.
From annual boiler servicing and emergency boiler repairs to complete air conditioning installations, heat pump servicing and ongoing care plans, you can rely on our experienced team to deliver a professional, friendly and hassle-free service every time.
RCB Plumbing Ltd – Heating & Cooling Specialists. Keeping homes and businesses comfortable all year round.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since October 2011
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks