Reviews

  • 0

    Unresponsive and Poor Customer Service

    Posted 2 days ago

    Very poor experience and customer service! Requested they attend for a quote. Matt said he would provide a quote. He never did. He never responded to messages or provided a quote.
    Verified reviewer
    Job location: TW9
  • Heather B
    10

    Replaced kitchen taps and bathroom shower

    Posted 11 May

    Alex has done a few plumbing jobs for us and is always excellent, good communication and helpful.
    Verified reviewer
    Job location: TW7
  • 10

    Extremely high quality of care

    Posted 11 May

    Alex the engineer has visited on several occasions and has always been extremely personable, professional and patient with my elderly mother. He always responds quickly to my calls or texts and always finds a solution whatever the problem. The system where you book via his admin team at the office is incredibly efficient. Again very friendly staff. Can’t recommend highly enough!
    Job location: SW13
  • 10

    100% recommend

    Posted 08 May

    This is the second time Alex has done plumbing work for us and we 100% recommend his manner, timeliness, communication and work.
    Verified reviewer
    Job location: KT2
  • 10

    Trustworthy

    Posted 07 May

    Alex was friendly, fast and solved our problem in one go. Can heartily recommend.
    Job location: SW14
  • 10

    Trustworthy, excellent customer service and competitive rates

    Posted 06 February

    We have used this firm for over 15 years, for large and small jobs and have always found them to be efficient, professional , friendly and competitive. We would not hesitate in recommending Matt and his team.
    Verified reviewer
    Job location: TW12