Reviews

  • 3.75

    Replace broken hinge whilst refurbish window to look new

    Posted 12 January 2022

    Callum appears to be quite the con man. We requested a new window supply for myself to fit. He convinced us it would be in our interest to have a refurb instead restoring the function of our broken hinge. They insisted on changing the glass before addressing the true problem (the broken hinge). Unable to source the hinges they have left us with a window that still does not open at the expense of £400 and is adamant that this is what we requested. Claiming the hinge repair was a 'free extra' when really it was our only issue. Poor workmanship also on silicone used after seals unavailiable
    Verified reviewer
    Job location: RH1
  • 3.75

    Painting top floor room

    Posted 21 December 2021

    I didn't have a great experience with Callum at Reigate Glass, typified by his most recent conduct of blocking communication once I asked to submit a complaint (he sent a £50 "refund" and said he wouldn't complete the touch ups he said he'd fix once he knew how many bits were not done). He failed to send people today (allegedly because someone was exposed to COVID, but that didn't stop them going to Maidstone first), then decided they wouldn’t return in the New Year to complete the touch-ups. This has blocked timelines for other jobs and has meant I now need to pay someone else to fix the work
    Verified reviewer
    Job location: RH1
  • 10

    3 new windows

    Posted 20 October 2021

    Clean job reliable and reasonable price
    Verified reviewer
    Job location: CR2
  • 10

    New back bedroom window

    Posted 15 October 2021

    Very good polite people prompt and didn’t take long at all to complete looks better than before and they left the area nice and clean after I would definitely recommend Reigate glass
    Job location: RH9
  • 10

    Replaced cracked window

    Posted 15 October 2021

    I was Very happy with the service Reigate glass performed, both were very polite, and were quick and tidy, would defiantly recommend this company to anyone who have got any kinds of problems with there glazing, overall brilliant experience, will one hundred percent use this company again !
    Verified reviewer
    Job location: CR3
  • 10

    Replaced 4 of my double glazed windows

    Posted 15 October 2021

    Very reliable and friendly company, would definitely recommend to friends and family.
    Job location: RH2