I requested silk vinyl paint for my hallway, stairs and lounge but Ross used flat matt paint, which looks dreadful. Door surrounds needed finishing and a cupboard was left just undercoated. Some cracks are showing again in the ceiling. I called him and asked him to repaint in silk, and he said he would charge a bit more for that, so I was paying twice for his mistake. I was going on holiday so asked him to come back in May. Since then he has not answered the phone nor replied to my messages.
Do not trust this man to follow your instructions as he does as he wants. I regret trusting the
Response from RJ Xtreme Paintworks
I am disappointed to read this review, as I do not believe it reflects the full circumstances of this privately arranged job.
This was not a job obtained through Checkatrade. The customer approached me directly after seeing decorating work I had completed at a neighbouring property.
I respectfully dispute a number of factual statements in this review. Our WhatsApp correspondence includes discussions about using Dulux Matt Emulsion, including the colours Natural Hessian and Bleached Lichen. I cannot find any request for vinyl silk paint before the work commenced. The messages also show that