Reviews

  • 10

    Very quick response and excellent service

    Posted 2 days ago

    Very quick reply and response time. Excellent service and reasonable price .
    Verified reviewer
    Job location: GU22
  • 9.67

    Changing All External Locks - Would Definitely Recommend

    Posted 15 July

    After recently moving I decided to get all the external locks changed. Dave was running late that day but called me as soon as he knew he wouldn't get to me at the arranged time. Advised me of new time making sure that it was still convenient for me. I have no problem with that because he kept me informed. When he was here he was friendly, polite, and did an excellent job. Showed me exactly how everything worked, fixed 2 doors that weren't aligned 100% correctly and put the new keys on rings for me (I always break my nails). He even offered to change key safe combination for me. No complaints.
    Verified reviewer
    Job location: GU4
  • 10

    Excellent Service

    Posted 09 July

    Fast, friendly and efficient service. We have used Rockhopper before and would certainly do so again.
    Job location: GU14
  • 10

    Broken key in lock

    Posted 07 July

    Very quick and efficient. Friendly and helpful.
    Job location: GU14
  • 10

    Repair of door not latching/locking

    Posted 03 July

    As a family we have used Dave at Rockhopper a few times and have always had friendly, efficient and prompt service. This was true again on this occasion and the problem with two different doors was resolved very quickly. Highly recommended.
    Verified reviewer
    Job location: GU14
  • 10

    Refitted a new lock to my window that wouldn’t open

    Posted 03 June

    Quick and fast response from Dave. Friendly helpful and efficient. Well priced and professional. Definitely use again.
    Verified reviewer
    Job location: GU14