At the beginning of May we experienced no hot running water. After an initial call for a diagnosis we were hopeful of a quick turnaround. This started in mid-May and we are back to having no hot running water again in mid-June! The whole experience has been diabolical as it unfolded including damage being caused to electrical components that were working previously doubling the costs! After another call we’re being told that more work is needed and new electrical parts that were known about last visit!!! Due to this being a ‘One-Man-Band’ he's now on holiday until the end of June!
Response from Safe Gas Heating and Plumbing Services
Unfortunately, i was mid flight on way to holidays when you tried to contact me and I contacted you the following morning.
I'm glad I was able get one of my colleagues out to look at your boiler the same day. Although a fault was unable yo be found on your boiler, please can I assure you that I stand by all the work i carry out and would have been out the same day, if I had not been on holiday.
With your frustration due to a 12 hour delay between your messages and me able to answer. You left a negative review and you have tried to get Checkatrade to remove it but won't due to policy.