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HEATXPERT LTD.

10/10

BASINGSTOKE, Hampshire

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Customer Reviews

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10 /10

Based on 5 reviews over the past 12 months

Quality of work

Reliability

Communication

Reviews (8)

10
Appliance Services / Repair
Posted 4 days ago
Trustworthy and Professional
Had an annual service and gas safe certificate done a week ago. Have used HeatXpert for several years for servicing and repairs, good value and Tom and the team are professional and trustworthy. I’ll continue to use HeatXpert.
Verified reviewer
Job location: RG21
10
Central Heating
Posted 22 March
Highly Recommend HeatXpert
We highly Recommend HeatXpert. Needed old boiler replacing & Husband came across them on Facebook. Saw very good reviews, got an online quote, which was very competitively priced. Tom visited within days to complete a boiler survey & produce the final quote, he was very knowledgeable & informative. Ben & his colleague completed the boiler installation, along with radiators. They were professional, polite, efficient, tidied up afterwards & Ben did not leave until he was sure everything was working as it should. We have already recommended Heatxperts to friends.
Job location: RG19
10
Central Heating
Posted 05 February
Complete Upgrade
I would like to say I opted to use Heat expert after meeting Tom for a consultation on a complete upgrade to our heating system. I found his approach both knowledgeable and professional and was instantly impressed with how he explained exactly what would be required and how they would approach the job. The property I am in is awkward to work on due to restricted access in the loft, but the team removed a 20 year old boiler along with all the tanks and pipework, and replaced it with a new combi boiler and hive system. The work carried out was exceptional and tidy and covered all aspects, and ca
Verified reviewer
Job location: GU51
10
Plumber
Posted 25 January
New Central Heating Boiler
From the moment Tom came through the door until our boiler was installed, the communication, service and workmanship was fantastic. I got four quotes for my boiler and Tom was head and shoulders above the others. The guy who did the majority of the installation was polite and friendly. I can highly recommend them.
Verified reviewer
Job location: RG45
R
Norman B
10
Plumber
Posted 19 December 2025
Fantastic, efficient and extremely neat work!
Having contacted several plumbers, I couldn’t even get a quote for a new boiler. Thankfully my friend recommended HeatXpert and they were brilliant from start to finish, gave me a quote quickly and efficiently and even installed my boiler a week later (the week before Christmas). Couldn’t fault their efficiency and workmanship. High recommend both Tom and Ben, thank you for your help!!
Verified reviewer
Job location: GU34
10
Central Heating
Posted 26 March 2025
Central heating boiler repair
A job carried out at very short notice, arrived promptly and organised specialist Eng. to repair and test. Job compled well and with minimum disruption, Recommended.
Verified reviewer
Job location: RG27