Sapphire Water Softeners Limited

Reviews (140)

• 10

  Water Softeners

  Posted 2 days ago

  Water softener fitting

  We had a water softener installed recently with Sapphire and had a great experience. We had tried to book through a larger company but were let down last minute for two seperate appointments. Chris came to visit and looked at our kitchen for best places to fit and sent through quotes. Communication was great before and throughout the process. Happy with the quote, we went ahead and booked in for the fitting. Chris came across some issues with our pipework and was able to problem solve to find a solution that worked for us. We were able to see the improvements in our water quality straight away
  Job location: DA16
• 10

  Water Softeners

  Posted 08 April

  Great experience.

  I had a great experience with Sapphire. They responded fast to my enquiry, took time to answer all my questions and give me the advice I needed. Chris dealt patiently with the somewhat crowded plumbing under my sink, and installed a new tap with filter along the way. Now we have softened and filtered water, which makes a HUGE difference to the awful hard water we had before - love it!
  Verified reviewer

  Job location: ME17
• 10

  Household Water Treatment

  Posted 27 March

  Couldn't recommend highly enough

  We could not have had a more positive experience. The consultation with Chris was incredibly thorough and clear and the installation could not have gone more smoothly. The finish was incredibly neat and tidy and we are delighted with the results. The softer water is already having a major benefit on hair and skin and the filter has transformed the taste!
  Verified reviewer

  Job location: TN25
• 10

  Water Softeners

  Posted 07 March

  Sapphire Softeners - Excellent, fast and professional

  Chris and his team have been fast, friendly and highly professional throughout the straightforward process. Our ageing softener and its associated over pressure pipework was surveyed and replaced within two weeks of initial free onsite review. The attention to detail and level of service is second to none. Would highly recommend Chris and his team. Thank you.
  Verified reviewer

  Job location: CT20
• 10

  Water Softeners

  Posted 03 February

  Highly Recommended – Great Experience

  Polite and informative throughout, and gave clear advice on which product would be most suitable for us. Very quick turnaround time, competitively priced, and the work was carried out efficiently. Would highly recommend 👍
  Verified reviewer

  Job location: TN9
• 10

  Household Water Treatment

  Posted 13 September 2025

  Local and better than the 'big names'

  We chose to use Sapphire water softeners rather than some of the, 'big names' and we didn't regret it. We'd previously had a water softener through Harvey's and found them pushy and the after care not great. Sapphire's quote was very competitive and they were able to install quickly. Chris was very friendly and communication was fantastic. He was punctual and worked really hard to install our softener in the wasted space in the corner of our kitchen. We are also now purchasing salt through sapphire as they are cheaper than our previous suppliers.
  Job location: TN24