Reviews

  • 10

    Great service, very competent and professional installer

    Posted 10 May

    Thiru was excellent in communication from requesting an initial quote through to installation day. He uses an online customer portal to manage quotes, billing and communication which is very convenient. He upgraded our ancient wired alarm system to a new controller and keypad, and repaired a couple of window & door contacts - the system is now performing as good as new. Highly recommended!
    Verified reviewer
    Job location: GU25

    Response from Satfocus Security

    Thank you so much for taking the time to leave such a thoughtful review, Darren. It was a pleasure working with you, and I'm really pleased the alarm system is performing as good as new after the controller and keypad upgrade. Keeping communication clear from the first quote through to installation day matters a great deal to us, so it's lovely to hear the customer portal made the process easier for you too. If you ever need anything in the future, you know where we are. Thanks again for recommending us. Thiru SatFocus Security Solutions

  • 10

    Highly recommend- really nice guy too

    Posted 05 May

    Super responsive, attentive and professional. Thank you! Huge relief for our tenants ina large house who had experienced an incident. brilliant service, highly recco
    Verified reviewer
    Job location: SW19

    Response from Satfocus Security

    We’re so glad we could help! Providing responsive and professional service is what we strive for, especially when it comes to the safety of a large household. Thank you for trusting us with your security needs—we’re always here if you or your tenants need anything else.

  • 10

    Excellent alarm installation

    Posted 15 September 2025

    We are exceptionally pleased with the work Thiru did installing an alarm system. Prior to the installation, he was extremely helpful, he listened carefully to our questions and answered comprehensively. He worked very well and left everything clean and tidy. He is very patient, professional and knowledgable. We recommend him most highly.
    Verified reviewer
    Job location: HA3

    Response from Satfocus Security

    Dear Alida Cura, Thank you so much for taking the time to leave such a fantastic and detailed review! We are absolutely thrilled to hear how exceptionally pleased you were with Thiru's work on your alarm system installation. Warm Regards SatFocus

  • 10

    CCTV & Alarm installation

    Posted 17 March 2025

    Thiru recently installed our CCTV and alarm system. He was very knowledgeable, professional, and friendly. He was always available to answer our questions, and arrived on time. Especially comparing our experience to our last engineer, his service has really stood out. The CCTV system itself is impressive, as we have two way audio, event detection that can be configured for each camera, and an option to enable/disable the strobe light/alarm (we manually enable this in the app at night time). To reduce false positives you can set up line detection/intrusion detection for specific areas.
    Job location: HA5
  • 10

    Alarm/CCTV install

    Posted 16 February 2024

    Thiru just installed CCTV and replaced old alarm with the new Texecom wireless version. Quick, friendly and very professional. Would highly recommend.
    Verified reviewer
    Job location: NW9
  • 10

    Installation of CCTV cameras

    Posted 21 March 2023

    I wanted to take a moment to express my gratitude for the excellent service SatFocus Security provided. From the initial consultation to the final installation, the entire process was seamless and stress-free. We were particularly impressed with the quality of the CCTV system you provided, which has exceeded our expectations in terms of both performance and user-friendliness. Thank you.
    Verified reviewer
    Job location: HA5