Response from Seagull Deterrent Solutions Ltd
This clients work was carried out in May this year. After a phone call from the client only last month stating a spike had falling from the roof area. I stated that due to the length of time the job was done we can come out and replace the spike for a charge. Of which the client refuse to pay for saying the spikes should never fall off. Each work we take out we do inform clients that spikes on roofs may come off due to adverse weather, which on this occasion seems to be the case.
We tried to accommodate the clients request but the client wants free work carried out after 6 months of and installation being in place which we cannot do for free.