We were given a choice of purchasing one of two types of laurel bulbs to cultivate a hedge alongside a border of our property and were advised the more expensive bulb was a better bet in establishing a hold in the soil.
Sadly after 4 months all of the laurel bulbs have decayed and were therefore not fit for purpose. Serene Ponds were contacted for advice but there was no response.
In excess of £800 for the project had been paid to Calum of Serene Ponds for the project with no success. He clearly had no competence or experience in this line of work.
Response from Serene Ponds & Landscapes
I’m truly sorry you’re disappointed with the outcome, especially as you were happy with the completed work when the project was finished. The laurels were healthy when supplied and planted correctly using established horticultural practices backed by years of experience. Unfortunately, newly planted hedging requires regular watering, particularly during the prolonged heatwave and exceptionally high temperatures we experienced. I cannot however accept responsibility for losses caused by insufficient aftercare or extreme weather conditions beyond my control.