Reviews

Darren and his apprentice Andrew were very efficient and did an excellent job. Darren kept me informed about what was happening and explained things to me and was always happy to answer any questions that I asked. One of the things that Darren stated he would do in his estimate was to register the boiler with Vaillant for the guarantee. I received a guarantee confirmation from Vaillant the day after Darren had finished the job. I would definitely recommend Darren.

Darren and his apprentice worked hard to make sure the job was completed and finished to a high standard. Very reliable and took their time to make sure everything was left how they found it.

If you require professional experienced gas engineer then DAE plumbing and heating should definitely contacted. We commissioned Darren to install a brand new gas central heating system. My partner and I felt comfortable with Darren’s recommendation on a choice of boiler, which proved to be very cost effective. Our overall experience has been fantastic and we would highly recommend their services.

Absolutely no complaint.

Called DAE in March as boiler was leaking, following new part leak returned with pressure loss. From 17/4/18-23/05/18 DAE contacted on several occasions initially he replied but failed to visit and did not reply to subsequent communications. 24/05/18 second plumber assessed boiler advising replacement, old boiler at risk of overheating. In June DAE contacted me stating he had forgotten, he now indicates he was unable to work due to personal problems. I advised of what second plumber had said hearing no more from him at this point. Following initial visit on 5/4/18 I requested an invoice from DAE in order for me to apply to insurance company to cover this. Invoice was not forthcoming until 7/1/19 when without any communication 10 months later invoice was received with payment deadline of 24hrs. DAE put onus on me to dispute payment of this invoice by providing report from second plumber, proof of purchase of new boiler plus statement of why I should not pay balance. Due to family illness I am unable to pursue this matter and have felt obligated to settle the bill albeit at reduced cost. I would not recommend DAE who I found unreliable, unsatisfactory and uncommunicative.

Very professional and tidy job.