booked in for a basic like for like lighting swap was quoted a price + vat on here, spoke to a female over the phone to book the job in and was quoted a higher price + vat to do the same work, I had to correct them as per checktrade quote.... time of job booked in for between 08.45am - 10.00am, for a retail premise...got a phone call on the morning that they were there at 07.44am.... then didnt bother to show up after speaking on the phone that they were booked in for 08.45-10.00 as it was a commercial premise and not residential, overall terrible comms, terrible service...
Response from SKU Electrical Ltd
Hi, as you wanted the job carried out sooner rather than later, we agreed that we would attend on a Bank Holiday Monday, at no extra cost to you. The electrician called you just before 8am and unfortunately you were not present at the building at the time