Reviews

  • 10

    Quick & efficient response

    Posted 17 July

    Previous evening we had noticed the outside kitchen drain cover overflowing. Phoned early next morning, company sent an engineer the same morning and Cody was able to identify the problem, power jet out the obstruction and got the flow working properly again. All very quick & efficient - just what one wants!
    Verified reviewer
    Job location: SO22
  • 10

    Absolutely brilliant service - saved me thousands and fixed the real issue!

    Posted 17 July

    Highly recommend! A national franchise quoted an astronomical price, but Chris gave a second opinion and found the real issue: a leaking gully under our floor causing our drain fly problem. He fixed the leak, neatly made good the floor, and built an access hatch. Accidentally dislodged a garage power cable but immediately hired an electrician to fix it the same day at his own expense. Chris solved our nightmare, fixed the root cause and saved us over £3,000 compared to the franchise quote. Honest, highly professional, and amazing value. Will definitely use again.
    Verified reviewer
    Job location: PO3
  • 10

    Reliable company with knowledgeable engineers

    Posted 16 July

    I was visited today by Cody and Dave from Smart Drainz after reporting my blocked drain in the front garden. They were friendly, polite and very professional. Cody explained the process of unblocking the drain at each step to me and gave me a detailed explanation of remedial work that would need to be done in the future. I would highly recommend this company & thanks to Cody and Dave!!
    Verified reviewer
    Job location: BH8
  • 10

    What really stood out was their honesty and transparency

    Posted 15 July

    I contacted Smart Drainz after a blocked kitchen gully was causing horrible smells in the kitchen and even affecting the toilet. The team quickly identified the problem, unblocked and jetted the pipework, then relined a damaged section to prevent any future issues. What really stood out was their honesty and transparency. They showed me the CCTV camera footage so I could see exactly what they had found and why the repair was needed. There was no pressure or guesswork, just genuine advice and exceptional integrity. They turned up when they said they would, the price was exactly as quoted
    Job location: BR1
  • Marcus B
    10

    Surface water drainage

    Posted 14 July

    We'd been getting standing water in the garden after heavy rain, so asked Smart Drainz to come and assess the surface water drainage while conditions were dry. Gavin in the office was knowledgeable and easy to deal with, arranging everything exactly as promised. The visit was thorough, all of our questions were answered and we never felt under any pressure. A genuinely professional company with reasonable prices. Highly recommended.
    Verified reviewer
    Job location: SO21
  • 10

    Honest and knowledgeable !!

    Posted 14 July

    I called Smart Drainz after being recommended as I knew the previous guys were trying it on. When they arrived they assessed the situation with our sewerage pumping station within 5 minutes. The guy fixed the issue after a further 10 mins and gave me some great advice.
    Job location: BH23