SM Cleans

Reviews (17)

• 10

  Deep clean 5 bed house

  Posted 04 August

  Shannon and her team did a deep clean for me on Saturday. Me, my husband and kids met Shannon at the door then went out for the day, when we got home, i was amazed at how clean and shiny our house was. They also tidied up, changed beds and pulled furniture out to clean behind. Will use again and will recommend as they went above and beyond . Thank you so much again
  Verified reviewer
  Job location: S6
• 5

  Shannen needs to plan her work carefully allowing for the time required.

  Posted 01 August

  Shannen was very pleasant and listened carefully to my description of the work, but charged a high price for what turned out to be a skimped job. Her young and inexperienced assistant failed to clean the bedroom adequately so I had to dust parts myself and vacuum the whole floor including under the bed. The bathroom was left unfinished. Shannen is good but was in a hurry to get on to the next job so I found I had to carry out some of the work she had agreed to do herself. I've cancelled our arrangement. I suggest she plans a schedule for individual clients with a suitable time slot for each.
  Job location: S10
• 5.67

  Good cleaner but poor communicator

  Posted 30 July

  Great cleaner, very thorough, but we had to let her go because of communication issues. On three occasions she simply failed to turn up & we were left hanging. In each case there was a reason, but she didn’t contact us, even after we texted her (eg “ Shannen we’ve been waiting two hours & getting seriously worried now - are you ok?”)
  Verified reviewer
  Job location: S10
• 10

  House cleaning for 2 bed, 2 bath and 3 reception rooms

  Posted 04 June

  Prompt, thorough and really good value for money. Will definitely be using again
  Verified reviewer
  Job location: S12
• 10

  Great Service Provided - Strongly Recommend

  Posted 12 May

  I’ve been using SM Cleans for the past 6 months, and I’m genuinely impressed with their service. They don’t just do a surface clean—they pay attention to the little things, like shelves, corners, and those easy-to-miss spots most people overlook. Every time they come, my home feels spotless and fresh. The team is always on time, friendly, and very professional. I highly recommend them to anyone looking for detailed, top-quality cleaning.
  Verified reviewer
  Job location: S6
• 10

  cleaning

  Posted 08 May

  Shannon was an excellent cleaner cleaned my flat to perfection very professional and friendly and real value for money will definitely keep her custom as she I'd a very professional service
  Verified reviewer
  Job location: S70