Reviews

  • 10

    Problem boiler

    Posted 08 December 2024

    Logan was very prompt at replying to my enquiry. He was excellent at explaining the issues in terms that I understood. He was honest and open with the work that needed to be done including financial costs and offered solutions to the problem. I will definitely be using again and would not have a problem recommending him to others. Thank you again.
    Verified reviewer
    Job location: BA14
  • 10

    Boiler Service

    Posted 10 March 2024

    Logan was prompt and did an efficient job. He was polite and pleasant in the house. Cannot fault his workmanship.
    Verified reviewer
    Job location: BA11
  • 10

    Yearly Gas Certificate Check

    Posted 03 November 2023

    This company is fabulous! Have now used them twice and will continue to. Logan is a absolute gem; as well as being polite, efficient and friendly he has great expertise and professionalism. I would definitely recommend Smith's Heating Solutions. Thank you Logan, as always!
    Verified reviewer
    Job location: BA14
  • 10

    New Boiler

    Posted 16 August 2023

    We first encountered Logan when he was sent to our house to investigate a leak in our water system. It was not immediately obvious, but Logan went through all the options and eventually discovered the problem, which 2 previous engineers had failed to find! As a result we asked him to quote for a new boiler. He was very thorough and gave us a range of options having discussed what we wanted and which boiler was most efficient for the property and us. He carried out the work when agreed and to a high standard (including bricking up the old flue hole!) We are very satisfied! Highly recommended!
    Verified reviewer
    Job location: BA14
  • 10

    Fault finding and getting heating throughout the house

    Posted 02 March 2023

    Logan arrived at our bungalow to look at some issues with out heating not working as it should. He investigated all avenues that may be the cause and he automatically looked at the potential cause and had a very good idea of what it may be and followed his instinct and with his vast knowledge worked out the cause. Which was the case. He was forthcoming with his knowledge as to how the heating process works which has made us look at how we move forward to a better service and more economical way forward and a secure piece of mind for the future. We highly recommend his services.
    Verified reviewer
    Job location: BA12
  • 10

    Full boiler service/certificate with a boiler part I needed to have changed. Quote included this.

    Posted 28 September 2022

    Today Logan came to do a full boiler service and he was incredibly professional, knowledgeable and very thorough. He is a lovely person who is honest and very good at his job. He explains what he will do and why he would recommend it be done which I thought was really helpful. Additionally, I realised he put on shoe coverings when he came into the house, very respectful. I would 100% recommend him. He is one decent tradesperson.
    Verified reviewer
    Job location: BA14