Solent Worktops Limited

Mr Ray Dumper

Netley Abbey, Southampton, Hampshire
9.34
(119 Reviews)
Solent Worktops Limited Logo
5+
Member Since 2015
Call07458 176900

Skills & expertise

  • Kitchens
    • Acrylic Worktops
    • Granite Worktops
    • Laminate Worktops
    • Marble Worktops
    • Quartz Worktops
    • Solid Wood Worktops
    • Worktops

Skills & expertise

  • Kitchens
    • Acrylic Worktops
    • Granite Worktops
    • Laminate Worktops
    • Marble Worktops
    • Quartz Worktops
    • Solid Wood Worktops
    • Worktops

Company info

Solent Worktops is an established & respectable family company that is based in Hampshire. We have many years of experience in the world of bespoke surfaces covering all of the major worktops from Granite & Corian to Quartz & Solid Timber with a huge array of products to select from. 


We offer that personal touch when it comes to advice in selecting the correct worktop to suit a keen budget. We provide an excellent one to one service with competitive rates and carry over 600 samples of the many products that we supply & install. If you visit our web site www.solentworktops.co.uk you will find a wealth of information with regards to the products that we supply and all carry a 10 year warranty and for conformation of quality please visit our Google + page where you will be pleasantly surprised with the number of reviews from many satisfied customers. 
 

What makes us unique is not just that we specialise in all worktops but also we repair worktops as well. One of our specialties that you will struggle to find anywhere else is our ability to repair any damages for example, crack, chips etc. on your worktops. 

Reviews Summary

9.34
Average score based on 16 reviews in the last 12 months
119 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

Workmanship
9.27
Tidiness
9.6
Reliability
9.33
Quote Accuracy
(15 Reviews)
86.7
Courtesy
9.19

Customer Reviews

10

Worktops

Verified Review

Absolutely beautiful job from start to finish the company were professional reliable and efficient The worktops we choose were lovely the the installation team were very nice.

Location: SO19
Reviewed in: July 2022
10

New worktops supplied and fitted

Verified Review

The team were very professional from start to finish. Couldn't be more helpful. The whole process was quicker than I imagined and the finished job looks amazing.

Location: PO31
Reviewed in: July 2022
7

To fit £6k worth of Corian worktops

Verified Review

To start I don't have enough space to completely explain the problems but will try. Poor templating service leading to misplacement of sink tap. Manufactures clips not used to hold sink up just timber block which sink fell out, poor joint work leading to stain, Ray said would do free off charge but kept putting off coming back then wanting to charge me £400 for the poor workmanship, there fitter is a liar and Ray will con you into paying for there mistakes, I am now taking Solent worktop to court! AVOID Solent WORKTOPS AND RAY.

Location: SN3
Reviewed in: May 2022
10

Fitting of a new front desk worktop

Verified Review

Excellent worktop, fitted quickly and efficiently. Very happy!

Location: SO31
Reviewed in: May 2022
4

Large Kitchen - Not Carried Out To Instruction

Verified Review

I opted for Solent even though they were £500 dearer than my other identical quote based on the service and aftersales assurances from them. Throughout I specced double pencil edge profile, expensive but it was a deal breaker and what we wanted. Fitting day, the worktop arrived double bevel (the most basic finish) The fitter imformed me that J' the templater had written it down wrong. Step in owner Ray , who rather than apologise proceeded to argue with me and would take no ownership of the mistake. Said I should have checked, when clearly they hadn't. All quotes had double pencil in BOLD!!!

Score Breakdown

Courtesy

0

Tidiness

6

Timekeeping

4

Workmanship

6
Location: SO18
Reviewed in: May 2022

Reply from Solent Worktops Limited

When the worktops were delivered the customer noticed a double bevel edge detail on all of the worktops and phoned me to complain that he wanted double pencil..28 After opening his files he was informed the first quotation clearly itemised a double bevel edge.16 Upon template completion all details inclusive of worktop sizes and upstands were placed onto a template checklist sheet for the customer to check and sign and the double bevel edge detail was clearly on the template checklist and signed by the customer.42 When the template checklist is returned to our office it is inspected for any extras or worktop changes and then a new revised quotation along with a copy of the checklist was sent to the consumer with the extra costs of 2 window sills & splashback and still with the itemised double edge detail.54 We have proof of our accurate procedures with no correspondence whatsoever from the customer for a double pencil edge detail the customer true to his word that he would foul the name of our company as he did with the two fitters and unknown to him one of them was my son.53

10

Work tops to Island and galley

Verified Review

Would highly recommend Solent Worktops. Ray and Sam were so helpful from the start, no pressure to buy and happy for us to browse and help us order samples. Communication was great once we had decided on which worktops to order. The fitters were friendly and called prior to visit. The over all product was of high quality.

Location: SO31
Reviewed in: March 2022

Services

  • Domestic Work
  • Commercial Work
  • Free Estimates

Locations

Works in

Eastleigh, Fareham, Hampshire, Isle of Wight, Portsmouth, Romsey, Southampton and all surrounding areas

Vetting Status

Fully Vetted Trade

Insurance
Checked
Company Type
Ltd Company
Address
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Identity
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Checkatrade T&Cs
Signed
Member since 2015
Company Status
Insurance Details