Its been 3 weeks exactly since the ' completion' of the job and we still haven't received any paperwork regarding the job. The radiator in the converted room doesn't heat up the same as the rest of the radiators in the house. We contacted the company the same week we paid the balance of what was owed but the company has yet to get in touch with us. Emails are unanswered. The company has massively delayed work... not turning up when they said they would. The workers turn up unannounced on 27th Sept even though we informed them that the wife was due to give birth in hospital on 25th Sept.
Response from Soliglaze Ltd
All work independently inspected at stages and at completion by local authority building control employed by client. All works deemed good by building inspector. Completion Certificate and electrical Certs sat in Clients inbox from mid September. Contract agreed and signed 23rd July with stated 8-10 week lead time, Soliglaze squeezed in early at clients request due to expected birthing dates. Job completed before advised contract start date!! where is massive delay ? Radiator was working perfectly at completion but system was imbalanced by third party servicing boiler. Soliglaze attended and re-balanced system FOC.
Client didnt clear garage as promised before work started, had to work around old mattress and other rubbish for first 10 days. All rubbish from works were cleared and taken away every couple of days. Workers made to down tools and stand outside while client attended school runs. This clients review is, in our opinion, defamatory, malicious and untrue on which Soliglaze will be taking advice .