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South East Timber & Damp Limited Logo

South East Timber & Damp Limited

Ashford
10
+Approved member since 2011

Services and skills

  • Damp Proofer

    10 skills

    Condensation Control

    Damp Investigation

    Damp Survey

    Dry Rot Treatment

    Mould Control

    Penetrating Damp Treatment

    Rising Damp

    Structural Water Proofing

    Timber Treatment

    Woodworm Treatment

  • Services

    3 services

    • Domestic Work
    • Commercial Work
    • Cards Accepted

Albums

Customer reviews

Write a review

9 /10

Based on 2 reviews over the past 12 months

Quality of work

10

Reliability

10

157 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • 8

    Advice on damp

    Posted 28 April 2024

    Received an email from this company saying that they did not possess the appropriate department to deal with the problem outlined, and offered alternative company to contact.
    Verified reviewer
    Job location: TN33
  • 10

    Water leak

    Posted 25 April 2024

    Dean came out very quickly to look at our problem area and identified the issue. He gave us a very prompt quote, with which we were very happy. Keiran and Ryan came and did the work of replacing the coping stones and were very tidy and efficient, the work being done to a very high standard. Very pain-free from start to finish with excellent communication throughout. Would not hesitate to use again and would recommend to anyone.
    Verified reviewer
    Job location: TN26
  • 10

    I cannot recommend Dean and his team highly enough!

    Posted 17 November 2023

    After returning from holiday to a damp mess following heavy rainfall, Dean and his amazing team arrived at every appointment, from intro to job completion on time, with a plan, and treat our house with the upmost respect. Unbeknown to them they had a highly stressed client going through cancer treatment! Yet I never had to mention that once as they were just so considerate in doing the job so well.
    Verified reviewer
    Job location: TN13
  • 10

    PRACTICAL AND KNOWLEGABLE

    Posted 04 July 2023

    FROM THE OUTSET FROM THE GENTLEMAN WHO CAME TO INSPECT THE WORKS AND THE OPERATIVE WHO CARRIED OUT THE WORK, THEIR FIEST THOUGHT WAS FOR US THE CUSTOMER, THE QUOTE WAS DISCUSSED, WHAT WAS NEEDED TO BE DONE, TIME SCALE RELATING TO THE WORKS, THE LADY ON THE END OF THE PHONE WHO I SPOKE TO WAS HELPFUL, THE GUY WHO DID THE WORK ANSWERD ANY QUESTIONS THAT I HAD, SAFEY WAS GOOD. WE HAD TO HAVE WORK CARREID OUT IN AN OUTSIDE SHED AT THE SAME TIME AND THAT THERE WOULD BE A TIME SCALE WHEN IT WOULD NOT BE POSSIBLE FOR ANY ONE PERSON OR ANIMAL TO ENTER. ALL ROUND EXCELLENT.
    Verified reviewer
    Job location: ME17
  • 10

    Cellar tanking

    Posted 29 March 2023

    Superb from start to finish. They turned an unusable damp unpleasant space into a dry pleasant storage room efficiently, speedily and skilfully. The whole team were exemplary. Would highly recommend.
    Verified reviewer
    Job location: BN27
  • 10

    Placing damp membrane onto affected wall and plaster boarding three walls.

    Posted 15 February 2023

    Trustworthiness goes such a long way in this trade- South East Timber and Damp were straight talking and explained things in a way I could understand. Unlike the other 5/6 professionals we had in to sort this problem, Dean knew what would sort our damp straight away and also gave advice to avoid future mould problems. Dean and his team were fantastic and treated our home with respect and left everything very tidy throughout the works. The technicians were great too. Really wouldn’t hesitate to recommend this company for any capacity of works needed.
    Verified reviewer
    Job location: CM7
  • 10

    Damp clause for a house that had been left without heating for some time.

    Posted 21 January 2023

    Very nice team of people! Quick and efficiently. Highly recommend!
    Job location: TN16
  • 10

    Damp Survey

    Posted 10 November 2022

    It was a pleasure to talk about our Oast House conversion with somebody who is so knowledgeable about older properties and professional in their approach. Deans' property report is very clear, comprehensive and I have every confidence that it will be well received by future potential buyers of our Oast House.
    Verified reviewer
    Job location: TN26
  • 10

    Damp and Wood Survey

    Posted 31 October 2022

    From my initial call to the office with a very professional and positive approach to engaging Dean to complete our survey - having explored 3 other competitive businesses - I engaged SET&D Ltd without hesitation sending this would be the best possible fit to ensure a professional and fair job was done. I have already recommended the company to two friends as they have gone above and beyond from the onset. I would recommend this outstanding company without hesitation. Furthermore No work has been advised to be done which has been an added bonus.
    Job location: TN33
  • 10

    Extensive internal work

    Posted 14 September 2022

    The assessment was done very quickly, the work diarised as soon as they could and was then carried out to a high standard. All paperwork followed very quickly and the office team were efficient and helpful. Good company.
    Verified reviewer
    Job location: CT19

Company profile

  • OwnerMiss Annabelle Webster
  • Member Since2011
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 854346904
  • Company typeLtd Company

Company info

Welcome to South East Timber & Damp


At South East Timber & Damp, we help with all your damp, timber, and basement waterproofing needs.


“My name is Annabelle, and alongside my husband Dean, we’ve been running South East Timber & Damp for over 20 years. In that time, we’ve had the privilege of helping thousands of homeowners and prospective buyers across Kent, South East London, and East Sussex.”


With a background in managing large call centers in the travel industry, I’ve always placed customer service at the heart of everything we do. It’s my mission to ensure that every member of our team shares this service-driven ethos and that it’s reflected in every interaction we have with you.



Our Services

We offer a comprehensive range of services to tackle your property concerns:


  • Damp Treatment: Rising damp, penetrative damp, and lateral dampness.
  • Timber Treatment: Dry rot, wet rot, and wood-boring insects.
  • Basement Solutions: Below-ground waterproofing and basement conversions.


Meet the Team

As a small, family-run business, we take pride in offering a personal service. From your initial enquiry to the completion of work and beyond, we’re here to support you every step of the way.


  • Tracey & Karolyn are the friendly voices you’ll speak to first. They handle all new enquiries, taking the time to understand your needs without pushy sales tactics. Their goal is to provide the best advice for resolving your property issues.
  • Dean is our expert surveyor with over 30 years of experience. Starting on-site in his teens, Dean gained invaluable expertise before founding South East Timber & Damp over 15 years ago. He has surveyed thousands of homes across the South East and is known for explaining complex issues in a way that’s easy to understand.
  • Our Technicians are highly skilled professionals who have been with us for many years. Their work consistently receives glowing feedback for its quality and attention to detail.
  • Annabelle (that’s me!) ensures everything runs smoothly from start to finish, ensuring you’re happy with every aspect of our service.


Why Choose Us?

We set the benchmark for excellence in our industry and pride ourselves on being the best at what we do. Our goal is to resolve your problem the first time so you can enjoy your home again with peace of mind.


When you choose South East Timber & Damp, you’re choosing trusted advice, exceptional service, and a team that genuinely cares.


Thank you for considering us to help with your property needs. Have a great day!


Warm regards,

Annabelle Webster

South East Timber & Damp

Contact details

Accreditations and awards