Reviews

They were very good at keeping me updated and punctual. Worked around me regarding access to my home, were clean and tidied up any mess they created. They took great care that my ceiling did not fall in when cutting out the hole for the positive input ventilation system they installed. They also did a brilliant job on increasing the size of my loft hatch and putting in a good quality wooden ladder.

Turned up, agreed package of work and waited for quote. Chased and chased but nothing forthcoming in over two weeks. Why waste both of our time? I had another local installer turn up next day, quoted that evening and has already now been paid ! Poor show.

Engineer very competent. Took time to establish the pump room arrangements, connection of ancillary items to Vaillant pump and kept me appraised throughout. Inside the house established where problems were arising e.g. flow rate settings and made some adjustments preparatory to producing a written advisory report.

Andy and his team designed a system for me that was to my requirements that I wanted which was able to store on site to stay off grid as much as possible in Summer and a system that will be able charge the batteries over night in Winter. The documentation and presentation of the system was of good quality along with the price being one of the best I seen for the same I was asking for. Andy explained the process in detail covering any questions I had about the system. Then when it came to delivery we had to delay it twice due to other trades working on site, again this was no problem and was cl

Job was carried out in a clean and efficient way every thing was explained and questions answered very pleased with the end product

We are really pleased with the service we received from Our Earth Group. From start to finish, the whole process was very straightforward and we're happy with the final result. Would recommend.