They approached me themselves through Checkatrade and quoted £200 for a deep clean. The initial clean itself was done fairly well and I was pleased with the standard of cleaning provided.
We agreed they would return every two weeks, however they never turned up after the first visit. There were also repeated last-minute appointment changes and a real lack of communication throughout. Unfortunately, the unreliability means I wouldn’t use them again.
Response from Spick & Span
Thank you for your feedback, Dhamini.
We’re pleased to hear you were happy with the standard of cleaning provided. Unfortunately, due to unforeseen circumstances at the time, we experienced some disruption to our schedule and communication, for which we apologise.
We always try to keep clients informed and accommodate changes where possible. We’re sorry that on this occasion we fell short of your expectations and wish you all the best going forward.