The Tech who came to replace a laundry unit was careless at executing the job. 1) by miracle he did not make a dent in the wooden floor by dropping violently the old unit onto the trolley. 2) He entered my house without protecting his shoes and couldn’t even care. 3) he left screws and parts aside of the wooden board that needed to be fit in (a built-in unit to be placed in a kitchen cabinet). 4) But the ding of the cherry was that he left the cardboard box and polystyrene of the new unit “hidden” under the staircase of the building as garbage which led to a formal complaint by neighbours!
Response from Spin Doctor UK Ltd
1- He did not damage the floor, 2- shoe coverings can be dangerous to work in as they are slippery, 3- All parts were fitted and pics taken to confirm. Extra screws were not needed. 4- He did leave cardboard by mistake so we do apologize for that.