Hired to help unblock a blocked toilet which was not flushing properly and backing up with waste material. SP seemed convinced it was a main pipes issue and spent most of the time trying to find and access the external drain cover. In the end, no issue confirmed nor fixed. Had to call out different plumber who correctly found the fault in the U-bend of toilet and fixed issue - fully working toilet now. Friendly chap though, hence 5/10.
Response from SP Plumbing
I was told that the toilet had already been rodded and plunged, so I tracked the drain cover to your neighbours, which was covered over by concrete and astro turf. I was awaiting a call back once we had permission from the neighbour. Which never came.