Customer Reviews (82)

Reviews (New to Old)Reviews (New to Old)
9.75

External wall insulation installation

Verified Review

Stay Warm Insulation installed external wall insulation (Rockwool) on our end terrace Victorian house. Communication with Joe and David was excellent. The team were friendly and polite and the end product looks great. The house was more challenging to insulate due to many corners and a tight space by the side wall, however the team managed to overcome all challenges well. David offered advice and solutions on all issues and concerns we raised. He was also very friendly and approachable. We are already feeling the benefits of the insulation before the cold season starts.

Location: RG4
Reviewed in: September 2023
9.75

External wall insulation to entire three storey detached property

Verified Review

Having done our research and despite the fact that their quote wasn’t the cheapest Joe instilled a confidence that others didn’t and it’s safe to say we didn’t regret our decision to chose Stay Warm insulations. The External wall insulation applied to the exterior of our very cold 1930’s detached property means aesthetically the house now looks modern and bright. Joe was contactable through the entire process to deal with any concerns or queries that I had. David and his team were polite and professional, even embracing my two very large dogs! The overall level of workmanship is faultless.

Location: KT19
Reviewed in: August 2023
10

External insulation and loft insulation

Verified Review

I had been looking for a firm I felt comfortable with for external insulation. Upon finding Stay Warm Insulation, looking at their reviews and initial calls I felt confident in using them. I accepted their quote and also opted to have my loft insulation up graded and re boarded. My house has been transformed from a dreary pebble dashed house into a lovely looking modern property. The quality of the finish is brilliant and reflects the workmanship. Excellent comms with Joe who kept me informed with every detail. David, the main man on the job is a perfectionist and a credit to the company.

Location: EN8
Reviewed in: August 2023
9.25

Quick and efficient insulation service

Quick service and very polite employees.

Location: CR6
Reviewed in: August 2023
10

External insulation to side wall and porch

Verified Review

My 1930's house had a very cold north facing side wall and Stay Warm Insulation have done an excellent job externally insulating this wall and the single skin around my front door. I have yet to find out whether the insulation will make the winters more comfortable but the work has transformed the look of my house for the better, and I'm delighted.

Location: KT19
Reviewed in: August 2023
7

Job done

Verified Review

Came when they said and got the job done. Joe is communicative and friendly. David was also friendly and explained the process well. Unfortunately damaged my ceiling quite significantly but apologised and had this fixed within 3 days despite weekend. Sadly also left everything in my loft very messy and random when previously it was ordered and fairly tidy.

Location: TN13
Reviewed in: June 2023
10

Great firm, great crew, great service!

Verified Review

The work started on time and finished on time. All crews contributing to work had immaculate attention to detail, kind, and professional. External wall insulation and loft insulation are not easy but SWI did an excellent job. I must add that they also operate as a one stop shop, dealing with the plumbing, sills, external lights etc. All by themselves; with the same professionalism. When the job was done, they tidied up and cleaned everything. There were numerous cases where they went above and beyond the call of duty to help us. Definitely top notch firm!

Location: BR5
Reviewed in: June 2023
9.75

Solid wall insulation, loft insulation, cut and fill ceiling insulation

Verified Review

Work was great and fast, they really knew what they were doing compared to other companies I spoke with. We had a really tight schedule and the company was very flexible and accommodating, even starting on the bank holiday weekend. The workers knew what they were doing, they suspected there were seal/insulation issues around the window frames so they checked, and corrected at no additional cost. We had some overlap with decorators and they worked around each other with no complaints. Couldn't be happier with the service!

Location: SE14
Reviewed in: May 2023
9.75

External wall insulation

Verified Review

We found it to be excellent and the house is much warmer now so less energy is used. The finish is excellent despite working through dreadful weather. It became apparent during the work that thicker insulation could be applied and this was added at no extra cost.

Location: SM7
Reviewed in: April 2023
9.25

Exterior thermal wall wrapping

Verified Review

The company was hard working, did everything with nothing seemingly to difficult to get around. The job took longer than they wanted but this was due to waiting for other trades. The workers were polite and went the extra mile to make things look good. The clearing up could’ve been better at the end of the job but I’m still in touch with them to finish off the snags that appear after things have settled down.

Location: NR30
Reviewed in: March 2023