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Reviews

  • Crispin H
    10

    diagnose and replace conservatory locking mechanism

    Posted 6 days ago

    punctual polite knowledgeable trustworthy
    Verified reviewer
    Job location: RG7
  • Crispin H
    10

    repair conservatory door locking mechanism

    Posted 07 June

    punctual, explained everything clearly. Persistent in finding the solution. Polite and Friendly
    Verified reviewer
    Job location: RG7

    Response from Stef’s Locks

    Thank you for your kind review. I’m pleased I could help get the conservatory door locking mechanism repaired. I always aim to explain the options clearly and find the best solution, so I really appreciate your feedback. Thanks again for your support. All the best Stefan

  • Florence G
    10

    Changing a deadlock and installing a new lock on a bedroom door.

    Posted 06 June

    Brilliant service, got the job done quickly and efficiently! Very pleased, thanks for your help!
    Job location: GU2

    Response from Stef’s Locks

    Thank you for your kind review. I’m glad I could help with the deadlock replacement and new bedroom door lock installation. I appreciate your feedback and am pleased you’re happy with the service. All the best Stefan

  • 10

    Fast and reliable

    Posted 04 June

    Stefan was very fast, reliable and did a great job fixing the window lock. I would definitely use him again.
    Verified reviewer
    Job location: GU19

    Response from Stef’s Locks

    Thank you for your review. I’m pleased I could get the window lock fixed quickly and to your satisfaction. I appreciate your kind words and look forward to helping again in the future if needed. All the best Stefan

  • Naomi C
    10

    Excellent locksmith

    Posted 30 May

    Stefan responded very quickly. He was clear about his price and when he could attend. He arrived on time, he was clear about the diagnosis, he explained what the problem was and gave us options about the fix. He listened to our concerns and objectives. He demonstrated his technical knowledge and expertise. He was also reassuring. .
    Verified reviewer
    Job location: GU10

    Response from Stef’s Locks

    Thank you for taking the time to leave such a detailed review. I’m pleased that you were happy with the communication, punctuality, and clarity throughout the process. I believe it’s important to explain the problem .Thank you for your trust and for sharing your experience—it was a pleasure helping you, and I appreciate your kind words. All the best Stefan

  • Sally K
    10

    Dock lock not working consistently

    Posted 26 May

    Stef was very efficient prior and post the job. He resolved the issue really quickly.
    Verified reviewer
    Job location: GU22

    Response from Stef’s Locks

    Thank you so much for your kind review! I’m really pleased I could resolve the issue with your door lock quickly and efficiently. I always aim to provide good communication before and after every job, so I truly appreciate your feedback. Thank you again for your recommendation — it means a lot to me! All the best Stefan