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Reviews

  • 9.67

    Hard working team, work finished to a good standard.

    Posted 3 days ago

    My bathroom was fully renovated by Nico and Ivan. Ivan helped ensure the ordering and delivery of bathroom furniture and fixtures was taken care of. I would have liked for a little more pro-active communication re. the timings, the work took a little longer than estimated (by a few days). That said, Nico took pride in his work and it was completed to a good standard.
    Verified reviewer
    Job location: SE13

    Response from STEP-AHEAD Renovations and Designs LTD

    Thank you, Sara, for your thoughtful feedback. We're glad to hear you're happy with the end result and the quality of the work. We truly appreciate your honesty about the communication and timing-your input helps us improve and grow. Nico and I both enjoy

  • 10

    Strongly Recommend ! Very tidy and very good designs. Very easy to work with.

    Posted 6 days ago

    The team is very nice and clean. The done floor protection everywhere and cleaned every day. Initially they came we spoke about some design ideas also showed me images from other similar projects which looked good. They did a 3D designs which was very realistic. They also provided a quote for items and shower and taps. Also arranged a rubbish removal and disposed of everything. The finish also looks fantastic. I am more than happy with their services !
    Job location: E2

    Response from STEP-AHEAD Renovations and Designs LTD

    Thank you so much, Neil! It means a lot to hear such positive feedback. We’re really glad you were happy with the 3D designs, the finish, and the overall service. It was a pleasure working with you and we're always here if you need us again in the future!

  • 0

    Avoid

    Posted 1 week ago

    Awful experience. Unprofessional and poorly managed. Left us with numerous issues that we had to spend a considerable amount of money to rectify. We have both photographic and video evidence of extremely substandard workmanship.
    Verified reviewer
    Job location: SE16

    Response from STEP-AHEAD Renovations and Designs LTD

    We strongly dispute this review. The bathroom was completed and the kitchen was 80% finished when work stopped, with around £6,000 still unpaid for labour and materials. This reviewer is the husband of client currently in an active legal dispute with us.

  • 0

    Ongoing Issues, Poor Communication – Avoid

    Posted 01 August

    We hired this company in May 2025 to renovate a small bathroom. The work began without issue, but we were left with multiple unresolved problems and looking for another contractor to finish the work as this company is now unreachable. This is adding more than 10% costs to our renovation. The shower was installed but appears not to have been properly tested, as it leaked over several days. Parts inside were left untreated and began peeling after a week. The company returned several times to reseal the shower, each time instru
    Verified reviewer
    Job location: WC1H

    Response from STEP-AHEAD Renovations and Designs LTD

    We’re disappointed by this review. All agreed work was completed to a high standard. We revisited three times at no cost, but issues mentioned were never shown on site. The leak was caused by faulty customer product and we still fixed it super quickly.

  • 10

    Complete kitchen makeover

    Posted 23 July

    SA renovations gave our kitchen a full revamp. New units, appliances, tiling, and lighting. Ivan kept us updated throughout and helped solve a few unexpected issues without fuss.
    Verified reviewer
    Job location: SE1
  • 10

    Tidy work and polite team

    Posted 22 July

    We had a downstairs toilet fitted by step ahead bathrooms. Work was tidy, they respected our home, and it was all finished in good time. The toilet looks great and works perfectly.
    Verified reviewer
    Job location: E1