The team that came to tarmac my drive and lay a patio at the rear of the house were super professional, turned up on time, worked like madmen, kept me informed of options and progress and we were super happy with the end result.
However I'm disappointed with the service once they have your money.
Two patio slabs cracked and I needed them replacing.
It took about a month of leaving messages that either were ignored or replied to with promises that were never kept
I had to resort to making social media threats before they finally came and fix things.
The fix was good once done
Response from Steve Collins & Sons Surfacing Limited
the customer was happy with the patio that was laid.
We returned to his property to replace a couple of slabs that had a crack in it which was a manufacturers fault , free of charge and he was happy.
We needed to finish of with some resin, as this is expensive we said we would return when we had some left over from another job, and weather permitting.
When we asked to action what was agreed, he said he has now completed it himself.